申訴中心-專員或以上

1. 申訴案件處理及覆核作業

2. 服務流程專案規劃執行與管理

3. 覆審高齡錄音及調查作業(保全、新契約、理賠等) 

4. Effectively incorporate generative AI tool (e.g. ChatGPT) into daily work processes to enhance productivity and efficiency 
75732 | Customer Services & Claims | Professional | Non-Executive | Allianz Taiwan | Full-Time | Permanent

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.Join us. Let's care for tomorrow.