Acting Change Coordinator

Change Coordinator – RAAI – Adelaide (12-months contract)

 RAA has proudly served South Australians since 1903, offering trusted insurance, motoring, travel and home services to over 830,000 members. With a strong commitment to our purpose- better for members better for our community- RAA is passionate about creating a safer, more sustainable future.

To continue providing the high level of service our members know and trust, RAA’s general insurance business is proudly backed by Allianz Australia Insurance Limited- part of the global Allianz Group. This partnership brings together RAA’s deep local understanding with Allianz’s global expertise, delivering the best of both local care and international strength for our members.

About the role

• Support the day‑to‑day delivery of BAU change activities, managing multiple low‑to‑medium complexity changes concurrently, including drafting communications, completing impact assessments, and supporting planning activities where full change frameworks are not required.
• Deliver effective change communication and engagement by producing clear, fit‑for‑purpose messaging, templates, and change packs for frontline teams and leadership groups, ensuring minimal disruption and efficient use of time and resources.
• Coordinate learning and development support by managing training enrolments, tracking completion rates, assessing impact, and supporting learning events in collaboration with the Change and L&D teams.
• Contribute to workforce and operational readiness by assisting with change mapping, workforce planning inputs, and practical tools that support teams through periods of change.
• Build and maintain strong stakeholder relationships by working closely with business teams to provide pragmatic change support, gather feedback, and continuously improve BAU change delivery

About you 

• Relevant tertiary qualifications or experience in Change Management, Learning & Development, or Human Resources, with an L&D or HR background highly valued; accreditation in change methodologies (e.g. Prosci) considered an advantage.
• Demonstrated experience supporting change and learning initiatives in a highly regulated environment, ideally within insurance, with a focus on coordination, stakeholder partnership, and delivering sustainable outcomes.
• Highly developed written, verbal, and presentation skills, with a collaborative and thoughtful approach to managing multiple priorities, supporting teams, and responding to changing business needs.
• A strong understanding of management principles, adult learning practices, and communication strategies, with confidence using tools such as Microsoft Office and Learning Management Systems (LMS) to support learning and adoption.
• A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape

Benefits and perks 

• Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
• Work-life balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace adjustments, where possible.
• Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.

• Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!
• For more details about our benefits, visit the Allianz Careers site.

 About Allianz Group 

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.  

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust. 

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. 

Adjustments and support  

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation. 

Join us. Let’s care for tomorrow. www.allianz.com.au/careers