Reporting Analyst

REPORTING ANALYST| CONSUMER | RAAI PARTNERSHIP | ADELAIDE

RAA has proudly served South Australians since 1903, offering trusted insurance, motoring, travel and home services to over 830,000 members. With a strong commitment to our purpose- better for members better for our community- RAA is passionate about creating a safer, more sustainable future. 

To continue providing the high level of service our members know and trust, RAA’s general insurance business is proudly backed by Allianz Australia Insurance Limited- part of the global Allianz Group. This partnership brings together RAA’s deep local understanding with Allianz’s global expertise, delivering the best of both local care and international strength for our members.

The primary purpose of this role is to report on Claims performance against budget/target and key performance indicators, identify trends, and conduct detailed performance analysis as part of the Claims Performance, Data and Insights team.

About the role

• Developing business intelligence reports and dashboards using Power BI.
• Facilitating the transition to an automated dashboard reporting structure.
• Reporting on company performance to budget and forecast, identifying trends and growth opportunities.
• Meeting with key stakeholders to effectively communicate reporting developments and analysis of performance.
• Developing, participating, coordinating, and driving reporting change initiatives to ensure successful implementation.
• Assisting in providing data analysis services across claims, including data gathering, extraction, reporting, analysis, and summarizing findings for Claims improvement initiatives.
• Liaising with Information Systems to transition business views to the Enterprise Data Warehouse.
• Building effective business relationships and communicating progress to stakeholders.
• Contributing to effective working partnerships through information sharing and establishing an environment of support and no surprises.
• Delivering exceptional customer service to internal clients.
• Ensuring compliance with relevant codes, standards, and legislation in the insurance.

About you

• Confident and passionate self-motivated individual who enjoys working in a fast-paced environment.
• Demonstrated high level of analytical skills, attention to detail, and accuracy.
• Advanced SQL skills, proficient in Power BI, and competent in other Microsoft Office products.
• Passionate about helping the community and making a difference.
• Ability to establish and maintain relationships with a wide variety of key stakeholders.
• Outstanding verbal and written communication skills, including explaining complex concepts to a non-technical audience.
• Ability to organize workloads effectively while maintaining full ownership over tasks and managing them to completion.
• Innovative thinker with the ability to multi-task and manage competing priorities.

Benefits and perks

• Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
• Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.
• Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
• Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!
• For more details about our benefits, visit the Allianz Careers site.

About Allianz Group 

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.  

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust. 

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. 

Adjustments and support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.

Join us. Let’s care for tomorrow. www.allianz.com.au/careers