Claims Processing Agent - Hospitalization Approvals

 Main responsibilities

• Process, review, and approve hospitalization requests for group and individual health insurance policies in accordance with policy terms.
• Assess medical documentation, benefits, limits, and eligibility to ensure accurate authorization decisions.
• Liaise with hospitals, providers, brokers, and insured members to support timely and accurate hospitalization approvals.
• Ensure compliance with internal procedures, medical guidelines, and contractual obligations.

Requirements 

• Minimum of 2 years’ experience in health insurance claims processing or hospitalization approvals.
• Strong understanding of health insurance policies, benefits, and hospitalization workflows.
• Fluency in Greek and English, written and spoken.
• Very good knowledge of MS Office and claims or authorization systems.
• Analytical thinking, attention to detail, and a structured working approach.
• Ability to make accurate and timely decisions under pressure.
• Familiarity with AI tools (GenAI, MS CoPilot etc), data analysis oriented

We invest in our people by offering a comprehensive benefits package that supports your health, security, and quality of life — both inside and outside of work.

🌱 Well-being & Financial Security
- Private Health Insurance for you and your family
- Pension Plan, helping you build your future with confidence
- Performance Bonus, because we recognize and reward your contribution
- Employee Share Purchase Program, so you can actively participate in our growth

🚗 Daily Support & Protection
- Free Roadside Assistance, for complete peace of mind when you travel
- Free Home Appliance Insurance, giving you peace of mind at home

✈️ Lifestyle Benefits
- Free Travel Insurance, so you can enjoy every trip worry-free

98382 | Customer Services & Claims | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust. 

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. 

Join us. Let's care for tomorrow.