Key Account Assistant Manager

Summary of the Job:

Managing and expanding commercial relationships with Allianz Partners Turkey's strategic clients in the insurance, banking, and OEM sectors, and developing long-term partnerships. The Key Account Assistant Manager actively creates new business opportunities while driving revenue growth within the existing portfolio. He/she is also responsible for all aspects of client contract processing, including content, commercial terms, and operational objectives.

Key Responsibilities:

Customer Management and Relationship Development

• Managing the operational and commercial relationships of existing insurance and banking customers.
• Regularly measuring customer satisfaction and monitoring improvement actions.
• Planning customer meetings, presenting performance reports, and sharing new service suggestions.

Contract and Internal Process Management

• Prepare and revise customer contracts in coordination with legal, operations, and finance departments, ensuring approval processes are completed.
• Track contract lifecycles using Conga CLM and similar tools.
• Ensure annual updates to terms of service, limits, SLAs, and commercial terms.

Sales

• Establishing a sales pipeline by contacting new potential insurance, banking, and corporate clients.
• Creating customer-specific proposals submitted by the pricing team during RFP (Request for Proposal) processes.
• Developing promotional and positioning strategies for new assistance products in collaboration with the marketing and product teams.

Reporting and Analysis

• Regularly monitor and present sales targets, customer revenues, and contract renewals to customers in coordination with the reporting team.
• Identify areas of opportunity by analyzing customer performance data.

Key Requirements:

• University degree (preferably Business Administration, Insurance, Economics, Finance, or related departments).
• At least 3 years of experience in insurance, banking, automotive, B2B sales, or the assistance sector.
• Experience in sales or customer management roles.
• Proficiency in contract and proposal preparation processes.
• Strong analytical thinking, communication, and negotiation skills.
• Advanced proficiency in English (written and spoken).
• Proficiency in MS Office and preferably CRM/Sales tracking tools.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust. 

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. 

Great to have you on board. Let's care for tomorrow.