Head of Service Governance Strategy (m/f/d)

About the Job

We are seeking an experienced and strategic Head of Service Governance Strategy to join our COO organization in Germany. This senior leadership position will be responsible for defining, implementing, and continuously improving the overall governance framework and strategic direction of Service Governance within Allianz Technology.

The role ensures alignment with corporate rules, regulatory requirements and Group governance standards and functional collaboration across all service delivery functions as well as towards Allianz Group.

What you do

• Define and implement the Service Governance framework and operating model to ensure alignment with Group standards and strategic objectives.
• Anticipate regulatory developments, driving alignment within COO area and AZ Technology delivery teams and ensure compliance with Group Corporate Rules and external frameworks (e.g., NIS2, DORA).
• Coordinate governance activities across portfolio and demand management including Digital Resilience Investment Portfolio, ensuring transparency, prioritization and effective resource use.
• Act as the central liaison for governance-related communication and coordination between AZT, Group and regulatory stakeholders as well as local delivery teams in the branches.

What you bring

• Proven ability to define and implement governance frameworks and operating models at a senior level, aligning with corporate and regulatory standards.
• Ability to anticipate regulatory developments, assess their impact and drive alignment across complex organizational structures.
• Demonstrated experience in managing cross-functional collaboration and acting as a central liaison between internal and external stakeholders, including Group, regulatory bodies, and local teams.
• Solid understanding of corporate governance, regulatory requirements (e.g., NIS2, DORA) and risk management principles.
• Experience in coordinating governance activities across portfolios, ensuring transparency, prioritization and effective resource allocation with the ability to articulate complex governance topics clearly and effectively to diverse audiences, including senior leadership and external stakeholders.
• A degree in Business Administration, Law, IT, or a related field is required; an advanced degree (e.g., MBA or equivalent) is preferred.
• Minimum of 10 years of experience in governance, compliance, or a related field, with at least 5 years in a leadership role within a global organization.
• Basic knowledge of AI technologies, principles and their practical use.

What we offer

• We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad.
• We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location).
• From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.
• Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach.

About Allianz Technology

With its headquarters in Munich, Germany, Allianz Technology is Allianz's global IT service provider and delivers IT solutions that drive the group's digitalization. With more than 11,000 employees in over 20 countries around the world, Allianz Technology is tasked to run, optimize, transform and innovate the infrastructure, applications and services together with Allianz companies to co-create the best customer experience.

We service the entire spectrum of digitalization – from one of the industry's largest IT infrastructure projects that spans data centres, networks and security, to application platforms ranging from workplace services to digital interaction.

In short: We deliver comprehensive end-to-end IT solutions for Allianz in the digital age. We are the backbone of Allianz.

Find us at: www.linkedin.com/company/allianz-technology.

Commitment to Integrity, Fairness & Inclusion

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.

To Recruitment Agencies

Allianz Technology has an in-house recruitment team that sources great candidates directly. Therefore, Allianz Technology does not accept unsolicited resumes from agencies or search firm recruiters.

When we do work with recruitment agencies, that engagement is formalized by a contract. Fees will only be paid when there is a contract in place. Without a contract in place, we will not accept invoices on unsolicited resumes, even if the candidate was ultimately employed by Allianz.

 95686 | Operations | Management | Allianz Executive | Allianz Technology | Full-Time | Permanent