IT Communication & Awareness Specialist (Cyber & Operations
BARCELONA, B, ES, 08005
About the job
Passionate about communication, technology, and creating engaging learning experiences?
We are looking for an IT Communication & Awareness Specialist to join our Global User Awareness team at Allianz Technology. In this role, you will play a key part in driving internal communication, awareness initiatives, and training activities across IT operations and security topics.
You will act as a bridge between technical teams and end users, translating complex topics into clear, engaging, and actionable messages. Working in an international and fast-paced environment, you will contribute to strengthening user awareness, supporting operational processes, and ensuring effective communication during technical initiatives and incidents.
This is a highly collaborative role where your creativity, curiosity, and ability to simplify complexity will directly contribute to improving user experience and service delivery across Allianz.
What you do
- Develop and implement communication strategies aligned with IT projects, operations, and awareness initiatives
- Create engaging communication content across multiple channels, including intranet articles, newsletters, presentations, video scripts, podcasts, and campaigns
- Design and deliver awareness and training materials (e.g., phishing and vishing simulations, e-learnings, supporting assets) to enhance security awareness
- Act as a key contributor to the global communication community, aligning with internal stakeholders across Allianz
- Support incident management processes by ensuring clear, timely, and structured communication during rollouts or service disruptions
- Facilitate stakeholder communication for technical initiatives, ensuring alignment and transparency across teams
- Collaborate closely with technical teams to understand, manage, and support operational communication needs
- Develop and maintain communication templates, frameworks, and internal communication guidelines
- Manage internal communities and help structure communication flows that improve service delivery
- Contribute to continuous improvement by simplifying communication processes and fostering user-centric approaches
What you bring
- Bachelor’s degree in Communications, Journalism, IT, Project Management, or a related field
- 2+ years of experience in communication, training, or IT-related roles
- Native or fluent English (written and spoken); German is a plus
- Experience with digital communication tools, platforms, and channels
- Basic understanding of IT environments, operations, and incident management processes
- Familiarity with Office 365 tools (PowerPoint, Excel, etc.)
- Experience creating content for complex or technical topics
What we offer
- We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad.
- We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location).
- From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.
- Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach.
About Allianz Technology
With its headquarters in Munich, Germany, Allianz Technology is Allianz's global IT service provider and delivers IT solutions that drive the group's digitalization. With more than 11,000 employees in over 20 countries around the world, Allianz Technology is tasked to run, optimize, transform and innovate the infrastructure, applications and services together with Allianz companies to co-create the best customer experience.
We service the entire spectrum of digitalization – from one of the industry's largest IT infrastructure projects that spans data centres, networks and security, to application platforms ranging from workplace services to digital interaction.
In short: We deliver comprehensive end-to-end IT solutions for Allianz in the digital age. We are the backbone of Allianz.
Find us at: www.linkedin.com/company/allianz-technology.
Commitment to Integrity, Fairness & Inclusion
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.
To Recruitment Agencies
Allianz Technology has an in-house recruitment team that sources great candidates directly. Therefore, Allianz Technology does not accept unsolicited resumes from agencies or search firm recruiters.
When we do work with recruitment agencies, that engagement is formalized by a contract. Fees will only be paid when there is a contract in place. Without a contract in place, we will not accept invoices on unsolicited resumes, even if the candidate was ultimately employed by Allianz.
100598 | Ingeniería informática y tecnológica | Profesional / Senior | Non-Executive | Allianz Technology | Jornada completa | Indefinido