Scrum Master (m/f/d)

Job Level: Professional

Location:

BARCELONA, B, ES, 08005

Area of Expertise: IT & Tech Engineering

Unit: Allianz Technology

Employing Entity: Allianz Technology SE Spain Branch

Job Type: Full-Time

Remote Job: Hybrid working

Employment Type: Permanent

ID: 92753

Position Cluster: Non-Executive

About the Job

As a Scrum Master at Allianz, you will play a key role in driving agile methodologies and principles within our global Contact Center Services teams, collaborating across Spain, Germany, and India. You will facilitate Scrum events, coach teams to higher levels of agile maturity, and promote self-organization and cross-functional collaboration. Acting as a servant leader, you will remove impediments, ensure team harmony, and support the delivery of high-value outcomes. Additionally, you will contribute to the organization’s Agile strategy by mentoring teams and stakeholders on best practices, fostering a culture of continuous improvement and innovation.

What you do

Facilitate Scrum events and team collaboration workshops.
Coach teams to improve agile maturity and embrace an agile mindset.
Establish and report on agile metrics to enhance team effectiveness and customer value.
Support Product Owners in backlog management, planning, and forecasting.
Collaborate with other Agile teams, Agile coaches, and Tribe Leads to ensure alignment.
Remove team-level impediments to maintain focus on high-value work.
Promote continuous improvement and innovation within teams and the organization.

What you bring

University degree in Computer Science, Software Engineering, or a related field.
Minimum 2 years of experience as a Scrum Master, Agile Coach, or similar role in multinational software development.
Strong knowledge of Scrum framework and agile practices (e.g., Kanban, Lean, TDD, DevOps).
Experience in facilitating hybrid, remote, and in-person sessions.
Proficiency in tools like Jira, Confluence, and EasyBI; certifications (e.g., CSM, PSM, SAFe) are a plus.
Excellent communication, facilitation, and conflict management skills.
Positive, customer-centric mindset with strong problem-solving and organizational skills.
Full proficiency in English; additional languages are a plus.
Intercultural skills to thrive in an international environment.

What we offer

We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad.
We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location).
From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.
Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach.

About Allianz Technology

With its headquarters in Munich, Germany, Allianz Technology is Allianz's global IT service provider and delivers IT solutions that drive the group's digitalization. With more than 11,000 employees in over 20 countries around the world, Allianz Technology is tasked to run, optimize, transform, and innovate the infrastructure, applications, and services together with Allianz companies to co-create the best customer experience.

We service the entire spectrum of digitalization – from one of the industry's largest IT infrastructure projects that spans data centres, networks, and security, to application platforms ranging from workplace services to digital interaction.

In short: We deliver comprehensive end-to-end IT solutions for Allianz in the digital age. We are the backbone of Allianz.

Find us at: www.linkedin.com/company/allianz-technology.

Commitment to Integrity, Fairness & Inclusion

Allianz Technology is proud to be an equal opportunity employer dedicated to fostering an inclusive work environment for everyone. We embrace individuals of all gender identities and expressions, sexual orientations, ethnicities, ages, nationalities, religions, disabilities, and philosophies of life. Ultimately, our greatest strength as a company lies in the unique skills, experiences, and backgrounds our employees contribute.

We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

To Recruitment Agencies:

Allianz Technology has an in-house recruitment team that sources great candidates directly. Therefore, Allianz Technology does not accept unsolicited resumes from agencies or search firm recruiters.

When we do work with recruitment agencies, that engagement is formalized by a contract. Fees will only be paid when there is a contract in place. Without a contract in place, we will not accept invoices on unsolicited resumes, even if the candidate was ultimately employed by Allianz.