Senior Business Analyst - Resource Management Capability

We are looking for a Senior Business Analyst to join the Resource Capacity Management Capability team and play a key role in maintaining, enhancing and continuously improving Allianz Technology’s global resource and time tracking management functionality.
You will actively shape and evolve the resource and time tracking procedure, ensuring that Allianz Technology footprint can do best fit sourcing and accounting off efforts when delivering IT projects to customers.

This role is ideal for someone who combines strong analytical and workflow design skills with hands-on experience in commercial, operational and IT-supported environments. And who is motivated to turn standardization and transformation into measurable impact for user. You will collaborate closely with various stakeholders across the organization from different functions and geographies.

Key responsibilities

• Support E2E Business Process Ownership including architecture and design, performance, compliance, risk, HR legal, regulatory, commercial and governance aspects. Focus on improving usability and efficiency by increasing simplification, automation, steering and reporting quality using AI.
  Performing the role as active ownership of master, referenced and transaction data adhering to corresponding policies is a duty.     
• Act as Functional Product Owner towards core IT process platforms ServiceNow ITBM/SPM software suite and Jira/Tempo.
  Support the integration with main technical interfaces to Success Factors, IAM, SAP CPI to CO/FI/MM, SAP-BW, Power-BI and eazyBI.
  Deliver 3rd level expert support for IT operations team upon processing of Change Problem Incident processing.
  Drive the product backlog implementation of requirement, development, testing, deployment and onboarding cycles.
• As Subject Matter Expert to perform stakeholder alignment and subject matter expertise with management as well as project- / service delivery functions across AZ Technology footprint. Contribute to business value realization measures and cost reduction initiatives with central cross support functions in COO, CPO and CFO area.
• Perform as Change Management Expert by developing knowledge bases as handbooks, user guidelines, digital training material, performing corresponding trainings to a broad user base and exploring feedback for a continuous improvements cycle is a passion.        

Key requirements: Experience, Skills and Competencies

• 5+ years’ experience in business procedure management in resource and capacity management.
• End-to-end and cross-functional procedural understanding, ideally in an IT-driven or IT-supported environment.
• Strong analytical and conceptual skills combined with pragmatism and implementation focus.
• Solid understanding of workflow modeling standards and governance principles.
• Strong stakeholder management, facilitation, and communication skills in an international environment.
• Affinity for metrics, KPIs, process maturity models, and performance management.
• Ability to structure complexity and translate it into clear, usable procedural solutions.
• Experience as project portfolio, lead PMO / service / business application manager
• Certifications in project management methodologies waterfall (PMP), agile or hybrid or similar are a plus.
• Experienced user of MS Teams Excel, Power BI, JIRA and AI tools.   
• Fluent English; German or Spanish or French is a plus.

Your benefits:

• We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working.
• We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location)
• From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered
• Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach

About Allianz Technology

Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 12,000 employees located in 55 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry.

We oversee the full digitalization spectrum – from one of the industry’s largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age.

D&I statement

Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life.

Join us. Let´s care for tomorrow.

You. IT