Strategic Operations Intern (m/f/d)

About the Job

Join Allianz Technology Spain as a Digital Workplace Experience Intern and gain hands-on experience in data analysis, process improvement, automation, and strategic execution support at the Spain Hub.

You will work within the Workplace & Internal IT team supporting the execution of Digital Workplace Experience initiatives, building and maintaining Power BI dashboards, documenting and structuring processes, and identifying opportunities to improve efficiency through automation.

This is a full-time internship offering exposure to real operational challenges across the Spain Hub and the opportunity to contribute directly to data-driven decisions that shape workplace experience for users across Barcelona and Madrid.

What you do

• Support the execution of Digital Workplace Experience initiatives by translating strategic priorities into execution plans, tracking progress, coordinating with stakeholders (IT, HR, Iberolatam, HCL), and flagging risks or delays.
• Build and maintain Power BI dashboards to track workplace experience KPIs, service performance, and cost optimization metrics, ensuring data accuracy and consistency across sources.
• Provide data analysis and insights to support decision-making by analyzing user feedback, service data, and operational metrics to identify trends, recurring issues, and root causes, and propose improvement opportunities aligned with the Digital Workplace strategy.
• Document and structure key workplace processes by producing clear, structured documentation for managers and end-users, identifying inefficiencies and inconsistencies, and keeping documentation up to date.
• Contribute to manager-facing documentation and guides that support leaders in their IT-related responsibilities across the employee lifecycle, while identifying automation opportunities in recurring tasks and workflows.
• Design and implement Power Automate solutions for reporting, notifications, and process automation, and support cost optimization initiatives by extracting and analyzing data from tools like ServiceNow and the Employee Portal.
• Prepare meeting materials, follow-up summaries, and action tracking for cross-functional workstreams to ensure alignment and progress across initiatives.

What you bring

• Currently pursuing a degree in Business Administration, Information Technology, Industrial Engineering, Data Analytics, or a related field, with availability for a full-time internship.
• Strong interest in digital workplace, data analysis, process improvement and automation, with solid analytical skills and comfort working with data; experience with Power BI or comparable BI tools is a strong plus.
• Familiarity with Power Automate, Power Apps, or other low-code automation tools is a strong plus, with a willingness to learn if not yet experienced, and basic knowledge of AI tools and their practical use in productivity and automation.
• Proficient in Microsoft 365 tools (Excel, Word, PowerPoint, SharePoint, Teams); familiarity with ServiceNow is a plus.
• Excellent written and verbal communication skills in English and Spanish, with the ability to produce clear, professional documentation for both technical and business audiences.
• Detail-oriented, organized, and capable of managing multiple tasks simultaneously while maintaining traceability and able to work collaboratively with cross-functional teams (IT, HR, Procurement, external service providers).
• Take initiative, demonstrate reliability and accountability, and are eager to learn in a fast-paced corporate environment.
• Basic knowledge in AI technologies, principles and their practical use.

What we offer

• A modern and open space office located in Barcelona.
• Flexible working hours and an excellent hybrid working model.
• You will receive a laptop and any material you need for your work.
• Activities nearly every week (afterworks, games night, skating, padel and many more!)
• Job opportunities in a global company.

About Allianz Technology

With its headquarters in Munich, Germany, Allianz Technology is Allianz's global IT service provider and delivers IT solutions that drive the group's digitalization. With more than 11,000 employees in over 20 countries around the world, Allianz Technology is tasked to run, optimize, transform and innovate the infrastructure, applications and services together with Allianz companies to co-create the best customer experience.

We service the entire spectrum of digitalization – from one of the industry's largest IT infrastructure projects that spans data centres, networks and security, to application platforms ranging from workplace services to digital interaction.

In short: We deliver comprehensive end-to-end IT solutions for Allianz in the digital age. We are the backbone of Allianz.

Find us at: www.linkedin.com/company/allianz-technology.

Commitment to Integrity, Fairness & Inclusion

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.

To Recruitment Agencies

Allianz Technology has an in-house recruitment team that sources great candidates directly. Therefore, Allianz Technology does not accept unsolicited resumes from agencies or search firm recruiters.

When we do work with recruitment agencies, that engagement is formalized by a contract. Fees will only be paid when there is a contract in place. Without a contract in place, we will not accept invoices on unsolicited resumes, even if the candidate was ultimately employed by Allianz.

 97589 | Operations | Student | n.a. | Allianz Technology | Full-Time | Temporary