Motor Claims Engineer

Are you ready to drive your career forward with one of the world’s leading insurance companies? Allianz UK is seeking talented Claims Motor Engineers to join our team in a hybrid role, combining remote working with time in one of our claims centres.

We’re looking for someone with a strong background in the motor vehicle repair industry and a passion for delivering exceptional service for our customers.

As a Claims Motor Engineer, you’ll play a pivotal role in ensuring the quality, efficiency, and cost-effectiveness of vehicle repairs. You’ll provide expert advice to our claims handlers and underwriting teams, negotiate repair methods and costs, and handle total loss settlements. Whether working remotely or in one of our claims centres, you’ll help deliver outstanding service to our customers while maintaining Allianz’s high standards.

Our main claims centres are in Leeds, Birmingham, Milton Keynes, Bristol, Bournemouth, and Chelmsford. The ideal candidate will be able to commute to one of these locations while enjoying the flexibility of remote working.

Salary Information

Pay: Circa £39,000 per year.

Pay is based on relevant experience, skills for the role, and location. Salary is only one part of our total reward package.

Key Accountabilities  

• Conduct vehicle inspections remotely and in our claims centres.
• Use tools such as Audatex and imaging systems to assess vehicles from both approved and non-approved repair networks.
• Negotiate repair methods and costs, ensuring compliance with repairer contracts.
• Handle total loss settlements and provide technical advice to claims handlers.
• Collaborate with repairers to ensure efficient and effective repair processes.
• Engage in salvage categorisation, adhering to the Motor Vehicle Salvage Code of Practice.

About You

We’re looking for someone with a strong background in the motor vehicle repair industry and a passion for delivering exceptional service for our customers.

Essential Skills

• Experience in vehicle repair, assessment, and estimating.
• Proficiency in Audatex.
• Ideally qualified to ATA VDA or IAEA level, or actively working towards these qualifications.
• Understanding of the Motor Vehicle Salvage Code of Practice.
• Strong communication skills and the ability to work independently and make decisions.

Desirable Skills

• City & Guilds or equivalent qualification in a vehicle repair discipline.
• Experience with vehicle estimating systems such as GT Motive, Glassmatix, or similar.
• Familiarity with generative AI tools like webchat or chatbot systems

 What We Will Offer You

Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from- so you can pick a package that’s perfect for you. We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. That’s on top of enjoying all the benefits you’d expect from the world’s number one insurance brand, including:

• Flexible buy/sell holiday options
• Hybrid working
• Annual performance related bonus
• Contributory pension scheme
• Development days
• A discount up to 50% on a range of insurance products including car, home and pet
• Retail discounts
• Volunteering days

Our Ways of Working

Do you need flexibility with the hours you work? Let us know as part of your application and if it’s right for our customers, our business and for you, then we’ll do everything we can to make it happen. Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us.

Integrity, Fairness, Inclusion & Trust

At Allianz, we believe in fostering an inclusive workforce and are proud to be an equal opportunity employer. Our commitment to equal opportunities, gender equity, and balanced gender representation, is demonstrated by our numerous accreditations: EDGE certified for gender inclusion, Women in Finance Charter members, Disability Confident employer, Stonewall Diversity Champion, Business in the Community’s Race at Work Charter signatories, and Armed Forces Covenant gold standard employer.

We embrace neurodiversity and welcome applications from neurodivergent and disabled candidates, offering tailored adjustments to ensure your success.

We encourage our employees to advocate for their needs, whether it’s assistive technology, ergonomic equipment, mentoring, coaching, or flexible work arrangements.

Accessible Application for All

As part of the Disability Confident Scheme, we support candidates with disabilities or long-term health conditions through the Offer an Interview Scheme, for those meeting the essential skills for the role.

Contact our Resourcing team to opt into this scheme or for assistance with your application, including larger text, hard copies, or spoken applications.

Hr-recruitment@allianz.co.uk

For any inquiries or to submit your application, please contact: Aoife Magee

Closing date 15th April 2026

We reserve the right to close the advert early if we reach enough applications.

Join us - Let’s Care for Tomorrow.

#LI-Hybrid

95467 | Customer Services & Claims | Professional | Non-Executive | Allianz UK | Full-Time | Permanent

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