Branch/SSC Operation Service L2

What you do

1. 日常运营相关申请的受理、申请材料初审、信息录入、照会下发和回复、扫描作业；

2. 日常单证管理、客户业务档案临时管理、业务相关邮寄交接;

3. 日常销售人员和客户的咨询、查询服务;

4. 日常运营服务相关业务追踪、报表支持、业务宣导培训、作业品质控制及服务质量控制;

5. 机构运营服务相关监管报表、报告工作;

6. 客户接待、投诉业务处理、跟踪及相关数据统计、报表和报告工作;

7. 机构运营职能范围的保单质检和体检预约服务;

8. 机构运营职能范围的销售行政工作支持和咨询服务;

9. 机构续期业务的支持和配合;

10. 协助主管组织和落实所在机构各项消费者权益保护工作的要求 ;

11. 其他主管交办的工作。 

What you bring

1. 本科及以上学历；

2. 3年以上保险公司从业经验，有保险运营服务经验优先；

3. 相关知识和技能要求：基本英语读写能力、熟悉办公软件使用。 

What we offer

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Join us. Let's care for tomorrow.