Application Maintenance Specialist (m/f/d)

About the Job

As an Application Maintenance Specialist at Allianz Technology, you will be instrumental in supporting and enhancing our suite of products tailored for the Central and Eastern Europe (CEE) region. Your role will focus on ensuring the stability, performance, and continuous improvement of these applications, directly impacting the efficiency and satisfaction of our customers in the CEE market.

What you do

• Act as the primary point of contact for application maintenance inquiries related to Allianz Technology products in the CEE region, ensuring effective communication with stakeholders.
• Monitor the performance and availability of applications specific to the CEE region, proactively identifying and resolving issues to minimize downtime and disruption.
• Collaborate with cross-functional teams to implement changes, updates, and enhancements to applications, ensuring they align with the unique needs of the CEE market.
• Manage incident resolution processes, including troubleshooting, root cause analysis, and implementing corrective actions for CEE-specific applications.
• Maintain detailed documentation of application configurations, changes, and maintenance activities relevant to the CEE region.
• Support the integration of new applications into the existing landscape, focusing on the seamless transition and minimal impact on users in the CEE region.
• Participate in regular reviews of application performance metrics and suggest improvements to optimize functionality and user experience for CEE customers.

What you bring

• Strong understanding of application maintenance processes, standards, and best practices, with specific knowledge of Allianz Technology products in the CEE region.
• Ability to engage with internal and external stakeholders, providing insights and recommendations for application improvements tailored to the CEE market.
• Excellent problem-solving skills and the ability to work under pressure to resolve issues quickly and efficiently.
• Degree in Information Technology, Computer Science, or related field, or equivalent professional experience.
• Relevant work experience in application maintenance, support, or related disciplines, with experience in an international working environment being desirable.
• Basic knowledge of AI technologies, principles, and their practical use is a plus, particularly in enhancing applications for the CEE region.

What we offer

• We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad.
• We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location).
• From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.
• Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach.
• For our location in Slovakia, the minimum salary range for this position starts from EUR 2.200 per month, depending on experience and qualifications.

About Allianz Technology

With its headquarters in Munich, Germany, Allianz Technology is Allianz's global IT service provider and delivers IT solutions that drive the group's digitalization. With more than 11,000 employees in over 20 countries around the world, Allianz Technology is tasked to run, optimize, transform, and innovate the infrastructure, applications, and services together with Allianz companies to co-create the best customer experience.

We service the entire spectrum of digitalization – from one of the industry's largest IT infrastructure projects that spans data centres, networks, and security, to application platforms ranging from workplace services to digital interaction.

In short: We deliver comprehensive end-to-end IT solutions for Allianz in the digital age. We are the backbone of Allianz.

D&I statement

Allianz Technology is proud to be an equal opportunity employer that embraces diversity and commits itself to creating an inclusive work environment for all. We welcome all people, regardless of e.g., gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, philosophy of life, or any other characteristics protected under applicable local laws and regulations. After all, our greatest strength as a company is rooted in the diversity of skills, experiences, and backgrounds that our employees bring.

To Recruitment Agencies:

Allianz Technology has an in-house recruitment team that sources great candidates directly. Therefore, Allianz Technology does not accept unsolicited resumes from agencies or search firm recruiters.

When we do work with recruitment agencies, that engagement is formalized by a contract. Fees will only be paid when there is a contract in place. Without a contract in place, we will not accept invoices on unsolicited resumes, even if the candidate was ultimately employed by Allianz

 79373 | IT & Tech Engineering | Professional | Non-Executive | Allianz Technology | Full-Time | Permanent