Senior Commercial Service Manager (m/f/d)

About the Job

As Senior Commercial Service Manager, you play an important role in leading financial strategy and service optimization within the CE region, ensuring compliance and adapting to industry trends. Your leadership will drive high performance and ensure effective problem-solving in commercial service management.

What you do

• Assist the Team Lead in overseeing CSM activities, including budgeting, forecasting, and financial analysis, ensuring high performance across the team.
• Provide guidance and support to team members and take responsibility for cost and revenue controlling of individual services in all CE entities.
• Take responsibility for planning and forecasting of services across the CE region, including coordination of team members and quality checks.
• Be responsible for solving customer-related issues within the scope of commercial service management.
• Monitor industry trends and regulatory changes to adapt strategies as necessary.
• Ensure compliance with legal and regulatory requirements and manage and support regulatory audits and investigations.
• Act as an escalation point for Medior and CSM colleagues on complex commercial topics.

What you bring

• A degree in Finance, Business Administration, IT, or a comparable field, with a postgraduate qualification (e.g., MBA or professional finance certification) considered a plus.
• 6+ years of relevant experience in commercial service management, IT controlling, or financial management, including a proven track record of leading commercial topics across multiple services or entities.
• Deep expertise in financial planning, forecasting, pricing, and cost/revenue controlling, with the ability to translate financial insights into strategic recommendations.
• Strong working knowledge of SAP or comparable ERP/financial systems, advanced Excel skills, and confidence with reporting tools such as Power BI.
• Solid understanding of the regulatory and compliance environment relevant to IT services in the CE region, including experience supporting audits or investigations.
• Demonstrated leadership and coaching ability, with experience guiding team members, performing quality checks, and developing junior colleagues, while fostering a positive team spirit.
• Strong stakeholder management skills, with excellent communication in English (additional CE-region languages are an advantage), and a proactive, reliable, and high-quality approach to ownership and delivery.
• Basic knowledge in AI technologies, principles and their practical use.

What we offer

• We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad.
• We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location).
• From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.
• Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach.
• For our location in Slovakia, the minimum salary range for this position starts from EUR 2.700 per month, depending on experience and qualifications.

About Allianz Technology

With its headquarters in Munich, Germany, Allianz Technology is Allianz's global IT service provider and delivers IT solutions that drive the group's digitalization. With more than 11,000 employees in over 20 countries around the world, Allianz Technology is tasked to run, optimize, transform and innovate the infrastructure, applications and services together with Allianz companies to co-create the best customer experience.

We service the entire spectrum of digitalization – from one of the industry's largest IT infrastructure projects that spans data centres, networks and security, to application platforms ranging from workplace services to digital interaction.

In short: We deliver comprehensive end-to-end IT solutions for Allianz in the digital age. We are the backbone of Allianz.

Find us at: www.linkedin.com/company/allianz-technology.

Commitment to Integrity, Fairness & Inclusion

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.

To Recruitment Agencies

Allianz Technology has an in-house recruitment team that sources great candidates directly. Therefore, Allianz Technology does not accept unsolicited resumes from agencies or search firm recruiters.

When we do work with recruitment agencies, that engagement is formalized by a contract. Fees will only be paid when there is a contract in place. Without a contract in place, we will not accept invoices on unsolicited resumes, even if the candidate was ultimately employed by Allianz.

 98572 | Finance & Accounting | Professional | Non-Executive | Allianz Technology | Full-Time | Permanent