Planning and Engagement Manager

PLANNING AND ENGAGEMENT MANAGER | CUSTOMER & OPERATIONS | AUSTRALIA WIDE

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

About the role

• This newly created position offers an exciting opportunity to shape and implement a cohesive communication strategy, with a strong focus on change management, to support and guide through a transformative period.
• Lead integrated planning across the Direct function, ensuring alignment between strategy, priorities, initiatives and operational execution.
• Manage internal communication and engagements across the Direct function, including key leadership messaging, updates and business communications.
• Design and manage the Direct business operating rhythm, including monthly performance forums and governance cadences ensuring clear agendas, decision tracking and accountability for actions.
• Design and coordinate Direct Leadership Team planning sessions, strategic alignment workshops and priority-setting processes.
• Maintain visibility of key initiatives, commitments and dependencies across the function to support coordinated delivery of the Direct strategy.
• Support leadership decision making through structured planning processes, documentation and follow-through of agreed outcomes.
• Monitor and improve the effectiveness of planning, governance and engagement practices to strengthen divisional clarity and execution discipline.

About You

• Tertiary qualifications in business, strategy, project managemenr, change, communications or a related discipline (or equivalent experience).
• 5+ years’ experience in business planning, governance, operational management or strategic coordination roles within a complex, multi-stakeholder environment (insurance or financial services preferred).
• Demonstrated experience designing and managing business operating rhythms, planning cycles and governance forums that connect strategy to execution
• Strong capability in coordinating cross-functional priorities and aligning senior stakeholders toward shared objectives.
• Proven experience supporting executive leaderships teams with structured planning processes, decision documentation and follow-through of agreed actions.
• Advanced stakeholder management skills with the ability to influence, align and drive accountability across diverse teams.
• Excellent written and verbal communication skills, with the ability to craft clear leadership messaging and business-wide communications.
• Strong organisational and prioritisation capability, with the ability to manage multiple workstreams and maintain visibility of competing commitments.
• A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape.

Benefits and perks

• Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
• Work-life balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace adjustments, where possible. 
• Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
• Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!
• For more details about our benefits, visit the Allianz Careers site.

About Allianz Group

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Adjustments and support 

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.

Join us. Let’s care for tomorrow. www.allianz.com.au/careers

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