Head of Operations Support
Brussels, BE, 1000 Rotterdam, NL, 3012AG
Do you want to play a key role in shaping excellence in operations support across Allianz Benelux?
As Head of Operations Support, you will oversee a wide range of services that keep our organisation running smoothly every day. You will lead regional teams, manage significant budgets and build strong cross-border cooperation to ensure quality, efficiency, hospitality and compliance. Your leadership will directly impact how our employees, clients, and partners experience Allianz.
What we offer
- Attractive package with a competitive salary and extensive benefits.
- Flexibility in working: a mix of office presence and remote collaboration.
- Influence at senior level, reporting directly to the COO.
- Opportunities to grow within Allianz, both locally and internationally.
- Inclusive and collaborative culture that encourages accountability, innovation, and continuous improvement.
Your responsibilities
- Facilities & Locations: Oversee facilities, hospitality, security and location services to provide a safe and modern working environment.
- Service Management: Lead the Mail Processing Centre (mailroom, print, archiving) and ensure smooth day-to-day operations.
- Supplier Management: Monitor and manage third-party providers, ensuring service quality, contract compliance and cost control.
- Budget Oversight: Manage a significant budget, covering FTE, operational spend and project costs.
- Compliance: Ensure all operations adhere to regulations in health, safety, environment, and corporate standards.
- Cross-Border Alignment: Drive harmonization within Benelux and strengthen collaboration with Group.
- Travel: Work across Brussels and Rotterdam with regular presence in both locations.
- Strategic Contribution: Act as a trusted partner to senior leadership, contributing to efficiency programs, transformation projects and risk management.
Your profile
You are a seasoned leader with experience in managing complex support services in large, regulated organisations. You thrive on combining strategic vision with hands-on execution. You are skilled at balancing cost control, compliance and service quality, while navigating stakeholder expectations at senior level.
- Proven leadership experience in operations support (facilities, supplier management, mailroom or related).
- Strong financial acumen and experience managing large budgets.
- Excellent stakeholder management and negotiation skills, with the ability to influence at executive and board level.
- Experience in driving cross-border alignment and leading teams in a cross-country setting.
- Strong communication skills, with the ability to engage and challenge senior leaders constructively.
- Fluent in English. French and/or Dutch is a strong advantage.
- Willingness to travel regularly between Brussels and Rotterdam
Ready to join us?
If you are ready to take on this high-impact leadership role and make a difference at Allianz, we invite you to apply. Your expertise will help us build trusted, hospitable and efficient operations that support our business and people every day.
At Allianz, we're always on the lookout for individuals who are enthusiastic about AI and Data Analytics to shape the future and drive innovation across our organization.
#LetsCareForTomorrow
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
Join us. Let's care for tomorrow.
