Account Specialist, GSP Travel & Tourism (m/f/d)

At Allianz, we're not just about insurance – we're about making an impact. As a global leader in insurance and financial services, we help people and businesses grow while offering a fun, supportive environment where everyone thrives. If you're passionate about providing exceptional service and want to grow your career, come join us!

About the role

We are looking for a highly motivated Travel Account Specialist to support the growth and success of our Tourism Global Strategic Partnerships portfolio. This role works closely with Global Key Account Managers, Business Partners, and cross-functional teams to deliver best-in-class partner experiences, operational excellence, and sustainable business growth.

As the operational and performance coordinator between Key Account Managers, Business Partners, and internal stakeholders, you will play a key role in ensuring seamless service delivery, monitoring business performance, supporting commercial initiatives, and driving continuous improvement across strategic travel partnerships.

What you will do

As a Travel Account Specialist, you will:

• Work closely with Global Key Account Managers and international Business Partners, ensuring operational excellence and supporting the growth of some of our most strategic travel partnerships.
• Act as the primary operational contact for assigned Business Partners, ensuring a seamless and distinctive partner experience
• Support Key Account Managers with day-to-day account management activities, operational follow-up, onboarding, documentation, and issue resolution
• Monitor account performance and preparing KPI reports, dashboards, Quarterly Business Reviews, and Annual Reviews
• Identify opportunities to improve business performance and contribute to upsell and cross-sell initiatives
• Collaborate with cross-functional teams including Underwriting, Operations, Marketing, Product, IT, and other business units to ensure excellent service delivery
• Support governance, compliance, and sales process-related activities
• Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics, and cloud-based tools, applying insights responsibly and in line with Allianz standards for data governance, security, and ethical use

What you bring:

• Excellent verbal and written communication skills in English
• Any other European language skills preferred
• Bachelor's Degree in Business, Marketing, or a related field (or equivalent experience)
• 3-5 years of experience in Sales Support, Account Coordination, Partner Operations, Account Management Support, or similar roles
• Strong stakeholder management and relationship-building skills
• Strong analytical mindset and ability to interpret performance data and KPIs
• Problem-solving attitude and ability to navigate complex situations
• Strong organizational skills with the ability to manage multiple priorities simultaneously
• Ability to thrive in a multinational and multicultural environment
• Flexibility and adaptability in a dynamic and fast-evolving business environment

How We Hire

Allianz Partners does not accept unsolicited CV’s or approaches from agencies. We only work with partners on our approved supplier lists, under contract. Any unsolicited submission will not be considered.

What we offer

Our employees play an integral part in our success as a business.

We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.

We are there to empower and encourage you with your personal and professional development ensuring  that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.

103475 | Sales & Distribution | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust. 

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. 

Join us. Let's care for tomorrow.