Apply now »

Micro Mobility Claims Officer

Find more jobs
Job Level:  Professional
Location: 

Bucarest, RO, 020339

Area of Expertise:  Operations
Unit:  Allianz Partners
Employing Entity:  AWP P&C SAINT OUEN SUCURSALA BUCURESTI
Job Type:  Full-Time
Remote Job:  Hybrid working
Employment Type:  Permanent
ID:  93617
Position Cluster:  Non-Executive

xxxxxx

 

KEY RESPONSIBILITIES

-Advanced English level – C1 (writing, speaking, reading) – mandatory;

-Experience in automotive in technical field ( service repair reception, spare parts sales/aftersales, car claims, body shop repair; tyre sales, tyre repair shop, tyre claims);

-Excellent communication skills and proven customer orientation;

-Attention to details and analytical skills;

-Ability to handle and analyze a large amount of information; 

-Basic Excel and Microsoft Outlook knowledge;

-Proactive attitude, team spirit;

-CRM experience.

 

 

 

PROFILE KEY REQUIREMENTS

-Perform back-office activities;

-Claims management (opening claims, analyzing information, follow-up with all stakeholders for additional information / clarification up to task completion);

-Resolve in a short TAT information request received via email, guide, explain the process and help clients in an appropriate manner;

-Prioritization of the E-mails received in the workflow;

-Conduct examination and assessment of claims (online platform available for checking policy details);

-Communicate compensation decision to clients;

-Payment processing as per guidelines; 

-Claims data maintenance in specific insurance CRM;

-Reporting activities and data controlling and reconciliations;

-Fully adhere to claims guidelines, as well as ensuring the other directives such as compliance, antitrust law, economic sanctions or anti-fraud are met.

Why You’ll Love It Here:

  • Health & Well-being:
  • Private medical services for peace of mind.
  • Performance-based bonuses every month.
  • Extra gifts and holiday budgets through our Benefit Platform.
  • Additional vacation days as you grow with us.
  • Corporate seminars to boost your skills

Career Growth:

  • Opportunities for local and international career moves.
  • Join one of 4 Volunteering Teams and give back to the community.
  • Access to LinkedIn Learning and Bookster for endless learning.

Attractive Compensation:

  • Competitive salary + performance bonuses.

93617 | Operations | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust. 

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. 

Great to have you on board. Let's care for tomorrow. 
Note: Having different strengths, experiences, perspectives and approaches is an integral part of Allianz‘ company culture. One means to achieve this is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.

Apply now »