Policy administrator with DE and EN

The Policy Administration Officer is responsible for executing core policy management activities, ensuring accuracy, compliance, and exceptional service in all aspects of policy lifecycle administration. The role supports the creation, modification, and cancellation of insurance policies while maintaining high operational standards.

Key Responsibilities:

• Create new insurance policies according to internal guidelines and customer requirements.
• Process policy modifications, including endorsements, data updates, and coverage changes.
• Handle policy cancellations, ensuring proper documentation and compliance with procedures.
• Record and update customer and policy information accurately in the system.
• Ensure timely processing of requests in line with service-level agreements (SLAs).
• Communicate professionally with internal departments to clarify missing information or resolve issues.
• Contribute to improving policy administration processes and documentation.
• Participate in trainings and ensure adherence to operational procedures.

Required Profile:

• Strong attention to detail and accuracy.
• Good communication skills.
• Keep constant contact with HQ;
• Claims data maintenance in specific insurance IT Systems;
• Ability to work with administrative and digital systems.
• Organized, proactive, and able to manage multiple tasks.
• Experience in insurance administration is a plus.
• Fluent in German and English.

The benefits we offer, besides our great way of living at work, are:

Foundation:

• Monthly Budget on Benefit Plaform
• Subscription to private medical services provider
• Gift tickets for Easter and Christmas

Health and Well-being:

• Additional vacation days based on seniority in AZP
• Corporate seminars

You grow:

• Local and International Career opportunities
• 4 different Volunteering Teams you can be part of
• Wide training curricula
• All you can read with LinkedIn Learning & Bookster

Attractive compensation package:

• Fixed salary compensation + performance bonus

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.  

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust. 

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. 

Join us. Let's care for tomorrow. 

Note: Having different strengths, experiences, perspectives and approaches is an integral part of Allianz‘ company culture. One means to achieve this is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.