AP - Service Desk with German

Allianz Services is proud to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our global footprint, with more than 7,300 employees located across ten countries and four continents, enables us to unlock value for our partners across the insurance value chain and deliver superior client experience within Allianz Group. At Allianz Services, we have a strong specialization in core insurance operations, shared services, business analytics, engineering, and management consulting. Our people and our trusted relationships with partners are what matter most. These are rooted in our values of compassion, integrity, and expertise and we strive to continuously evolve, improve, and deliver excellence while contributing successfully to the transformation of Allianz. Caring actively for the environment, for people, and for our customers is what makes us a great place to work and together we are shaping a better and more caring tomorrow.   

Allianz Services is a company which belongs to the legal entity, Allianz Technology SE.   

Job role

We are sourcing for an AP/T&E Service Desk role, to manage queries from both internal and external parties and provide 1st level support 

What you will do

1st level support –key interface for the business user and vendor to receive status information on procurement-to-pay processes (status of PO, invoice, GR, payment)
     Supporting Supplier with invoice and payment related topics
     Identify and drive process optimization 
     Managing the service provider helpdesk and solve escalation topics
     Interface for 2nd level vendor support for operational procurement helpdesk for ARIBA solutions
     Supporting Suppliers on invoicing topics
     Work in SAP FI, ARIBA, SAP-MM, SAP S/4HANA
     Control the relevant Desktop procedures for all services to be up to date
     Consult and support the customer in operational sourcing tasks
     Liaise with other Operational Entities, units, departments as well as with externals (clients, providers) and fosters good relationships
     Coordination with the specialized departments (AP, VMD, etc.)
     Provide solutions to user’s problems in a timely manner to ensure high satisfaction and productivity
     Review expenses reports submitted by employees for overall reasonableness and receipt attachment, ensuring that users are not in violation of Corporate T&E policies
     Research and respond to internal and external accounting/financial questions and resolve issues
     Ensure all transactions have proper documentation/support and approvals prior to payment processing
     Facilitate the processing of transactions, domestic and globally in an accurate and timely manner while adhering to procedural controls

What you bring

     University Degree
     Minimum 2-3 years of relevant experience within procurement 
     Fluent English and German for customer and internal communication
     SAP-FI/AP; SAP S/4HANA knowledge
     ARIBA System knowledge - nice to have 

You have

• Excellent communication skills 
  Customer and service oriented  
  Accurate and reliable way of working 
  Customer and service oriented  
  Solution orientated, decision maker, self-driven working

What we offer

 We support your well-being

•  Access dedicated counseling services, mental health resources, and well-being sessions designed to keep you feeling your best
• Enjoy a personalized benefits package through a monthly budget on the Benefit platform, covering medical subscriptions, meal tickets, private pension plans, life insurance, Allianz Tiriac exclusive insurance discounts, and many more.
• Prioritize what truly matters with time off on your birthday, additional vacation days for each year with Allianz (up to five extra days), Paid leave on December 24th and 31st, plus the flexibility to swap weekend holidays for extra days off, and special allowances for significant life events.

 We invest in your growth

 Take advantage of an extensive learning curriculum tailored to support your career growth and meet your professional needs, with access to a wide range of technical and soft skills trainings, international certifications (including Agile, Lean Six Sigma, PRINCE2, ITIL, IFOA, ACCA, IACCM, and more), learning resources from LinkedIn and Allianz platforms, language development opportunities (German, French, English), and our dedicated Leadership Program to help you reach the next level.

We value you and your work

 We acknowledge and recognize your work through performance-based rewards to celebrate your achievements, team, and individual recognition programs to celebrate your contributions and internal referral bonuses.  

Your personal information, including sensitive data, may be shared with Hiring Managers to evaluate your suitability for the role. Only candidates who meet the criteria will be contacted, and all applications will be treated with strict confidentiality.

Allianz Group, , a trusted global insurance and asset management company, values inclusion, and integrity at its core. We foster an empowering environment that supports employee ambitions and challenges. Committed to fairness, we welcome applications from individuals of all backgrounds, regardless of ethnicity, age, gender, nationality, religion, disability, or sexual orientation. At Allianz, we encourage you to bring your whole self to work

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