Agile Master

Allianz Services is proud to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our global footprint, with more than 7,300 employees located across ten countries and four continents, enables us to unlock value for our partners across the insurance value chain and deliver superior client experience within Allianz Group. At Allianz Services, we have a strong specialization in core insurance operations, shared services, business analytics, engineering, and management consulting. Our people and our trusted relationships with partners are what matter most. These are rooted in our values of compassion, integrity, and expertise and we strive to continuously evolve, improve, and deliver excellence while contributing successfully to the transformation of Allianz. Caring actively for the environment, for people, and for our customers is what makes us a great place to work and together we are shaping a better and more caring tomorrow.   

Job role

The Agile Master is responsible for proactive monitoring and ensuring high quality across the service. Should take responsibility for coaching and facilitating the work of cross-functional Agile teams. He / she creates stable and self-organized teams with a clear and engaging direction and helps identifying and resolving impediments. He / she is accountable for successfully assessing teams’ needs and provide a suitable Agile approach in addition to providing Agile consultation services to the customer or management upon request.

What you will do
           

• Supporting the project team in the daily activities acting as a Agile Master.
• Removes various impediments (e.g., organizational, work environmental or mindset related) to protect the team’s progress and acts as its servant leader.
• Coaches the team in self-organization, cross functionality, and Agile methodologies.
• Helps the team to create high value and high-quality products.
• Creates an open-minded working environment and inspiration of the team to continuously improve cooperation and collaboration.
• Facilitates Scrum events as requested or needed.
• Consults the Product Owner in arranging the Product Backlog to maximize value.
• Leads and coaches the respective teams in their Scrum adoption.
• Collaborates with other Agile Masters.
• Overseeing the release sprints and making sure the planned functionality is released within the defined sprint.
• Organizing the Agile ceremonies: Daily Stand up, weekly backlog review and Sprint Planning sessions.
• Supporting the Product Owner enabling handover from project mode to line organization.
  
  

What you bring

• Having an Agile mind-set and a wide variety of Agile tools, methods, and knowledge
• Critical Thinking generated by observation, experience, reflection, reasoning, and communication.
• Applying analytical thinking, methodological and conceptual as well as moderation and facilitation skills
• Qualification or corresponding professional experience in IT (at least 4 years in project management or ITSM processes).
• Proven previous experience as an Agile Master is mandatory (at least 4 years)
• Affinity with numbers and advanced Microsoft Excel skills.
• In-depth knowledge / experience in IT service management processes (esp. Service Operation / Service Transition) as well as overview knowledge of IT service management tools and knowledge and experience with the Allianz ITSM tools and processes.
• Experience with international project or (offshore) cooperation.
• Proficiency in Office 365 , JIRA & Confluence
• Pronounced commitment and flexibility, assertiveness, goal and team orientation as well as independent work, personal responsibility, initiative, persuasiveness and negotiation skills.
• We highly welcome candidates with a genuine interest and affinity for Information Technology (IT) and Generative Artificial Intelligence (GenAI), as these attributes are considered valuable assets to our team.

You have

• Mastery of Agile frameworks (Scrum, Kanban, SAFe)Agile coaching and facilitation;
• End-to-end delivery management;
• Technical & Tool Proficiency in JIRA and Confluence;
• Ability to define and track Agile metrics;
• Team facilitation and conflict resolution;
• Impediment identification and removal;
• Stakeholder engagement across technical and business teams;
• Executive-level storytelling and presentation skills;
• Clear, tailored communication for diverse audiences;
• Change management and Agile transformation leadership.

What we offer

We support your well-being

• Access dedicated counseling services, mental health resources, and well-being sessions designed to keep you feeling your best
• Enjoy a personalized benefits package through a monthly budget on the Benefit platform, covering medical subscriptions, meal tickets, private pension plans, life insurance, Allianz Tiriac exclusive insurance discounts, and many more.
• Prioritize what truly matters with time off on your birthday, additional vacation days for each year with Allianz (up to five extra days), Paid leave on December 24th and 31st, plus the flexibility to swap weekend holidays for extra days off, and special allowances for significant life events.
  
  
  

 We invest in your growth

Take advantage of an extensive learning curriculum tailored to support your career growth and meet your professional needs, with access to a wide range of technical and soft skills trainings, international certifications (including Agile, Lean Six Sigma, PRINCE2, ITIL, IFOA, ACCA, IACCM, and more), learning resources from LinkedIn and Allianz platforms, language development opportunities (German, French, English), and our dedicated Leadership Program to help you reach the next level.

We value you and your work

We acknowledge and recognize your work through performance-based rewards to celebrate your achievements, team, and individual recognition programs to celebrate your contributions and internal referral bonuses.   

Your personal information, including sensitive data, may be shared with Hiring Managers to evaluate your suitability for the role. Only candidates who meet the criteria will be contacted, and all applications will be treated with strict confidentiality.

#LI-RR1

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.

Join us. Let's care for tomorrow.