Digital Resilience Program Manager

Allianz Services is proud to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our global footprint, with more than 7,300 employees located across ten countries and four continents, enables us to unlock value for our partners across the insurance value chain and deliver superior client experience within Allianz Group. At Allianz Services, we have a strong specialization in core insurance operations, shared services, business analytics, engineering, and management consulting. Our people and our trusted relationships with partners are what matter most. These are rooted in our values of compassion, integrity, and expertise and we strive to continuously evolve, improve, and deliver excellence while contributing successfully to the transformation of Allianz. Caring actively for the environment, for people, and for our customers is what makes us a great place to work and together we are shaping a better and more caring tomorrow.   

Job role

The Digital Resilience Program & Delivery Tracking is a pivotal operational role supporting the day-to-day coordination, tracking, and quality assurance of the Digital Resilience program. This position serves as the coordination hub for deliverables tracking, OE (Operating Entity) action management, stakeholder engagement, and program reporting across the DR organization.
This role requires a organized, detail-oriented professional who can manage multiple workstreams simultaneously while maintaining accuracy and quality. You will work closely with initiative teams, OE stakeholders, 2nd Line of Defense, audit teams, and program leadership to ensure seamless program execution, transparent reporting, and effective stakeholder communication.
The position combines strategic program coordination with analytical capabilities and practical problem-solving skills. You will be the go-to person for program tracking and reporting, ensuring that all stakeholders have the information and insights they need to deliver successfully.

What you will do

• Coordinate and manage end to end Digital Resilience governance and reporting cycles, including DRRC Portfolio Reviews, Risk Reporting, and related governance forums, ensuring timely, accurate, and executive ready outputs
• Organize and support structured governance meetings by managing agendas, preparing materials, coordinating contributors, supporting moderation, and ensuring effective follow up on actions and decisions
• Track and monitor program deliverables, Operating Entity (OE) actions, risks, and change requests, maintaining accurate and up to date records across SharePoint and PowerBI dashboards
• Maintain and update the Digital Resilience risk register, including regular reporting to leadership, coordination with risk owners, and alignment with 2nd Line of Defence.
• Coordinate OE engagement across initiatives, including collection, quality assurance, consolidation, and communication of OE Wave Actions and follow up on overdue actions
• Prepare and coordinate cross OE forums and workshops, including planning instructions, template development, facilitation, documentation of outcomes, and quality assurance of submitted inputs
• Ensure consistency and traceability across reporting artifacts, change logs, governance documentation, and dashboards by maintaining integrated overviews and aligned data sources
• Act as a central coordination point for stakeholders across initiatives, OEs, leadership, audit teams, and 2nd Line of Defence, supporting transparent communication and expectation management
• Respond to audit related and ad hoc requests by providing structured data, documentation, analyses, and coordination to program management and leadership
• Ensure proper documentation, version control, and secure handling of sensitive program information in line with governance and compliance requirements

What you bring

• Education: Bachelor's degree in Business Administration, Project Management, Information Systems, or related field
• Experience: Minimum 5 years in program coordination or similar operational support roles, preferably in IT risk governance, audit/compliance, or technology environments
• Technical Proficiency: Strong skills in SharePoint, PowerBI, Microsoft Office Suite (Excel, PowerPoint, Word), Teams, and collaboration platforms
• Organizational Excellence: Exceptional ability to manage multiple tasks, prioritize effectively, and maintain accuracy under pressure
• Data Management & Reporting: Strong analytical skills with experience in tracking, reporting, dashboard management, and data visualization
• Stakeholder Coordination: Proven ability to coordinate across diverse stakeholders, manage expectations, and facilitate effective communication
• Attention to Detail: Meticulous approach to data quality, documentation, and process compliance
• Problem-Solving: Proactive identification of issues with practical, solution-oriented approach
• Communication: Clear written and verbal communication skills in English (B2-C1 level); ability to prepare executive-level reporting materials
• Process Orientation: Understanding of project management methodologies and operational processes 
• We highly welcome candidates with a genuine interest and affinity for Information Technology (IT) and Generative Artificial Intelligence (GenAI), as these attributes are considered valuable assets to our team

You have

• Self-motivated with strong sense of ownership and accountability
• Service-oriented mindset with commitment to stakeholder support
• Adaptability and flexibility in dynamic, fast-paced environment
• Team player with collaborative working style
• Discretion when handling sensitive information
• Resilience and ability to manage competing priorities
• Desired requirements / skills
• Digital Resilience/DORA Knowledge: Familiarity with Digital Operational Resilience Act (DORA), regulatory compliance, or IT risk management
• PMO Certification: Project management certification (CAPM, PMI-ACP) or similar
• Reporting & Visualization: Advanced PowerBI or Tableau skills for dashboard creation and data visualization
• Additional Languages: German language skills are a plus
• Financial Services Background: Experience in banking, insurance, or regulated industries
• Agile Methodologies: Familiarity with agile project management approaches 

What we offer

We support your well-being

• Access dedicated counseling services, mental health resources, and well-being sessions designed to keep you feeling your best
• Enjoy a personalized benefits package through a monthly budget on the Benefit platform, covering medical subscriptions, meal tickets, private pension plans, life insurance, Allianz Tiriac exclusive insurance discounts, and many more.
• Prioritize what truly matters with time off on your birthday, additional vacation days for each year with Allianz (up to five extra days), Paid leave on December 24th and 31st, plus the flexibility to swap weekend holidays for extra days off, and special allowances for significant life events.

We invest in your growth

Take advantage of an extensive learning curriculum tailored to support your career growth and meet your professional needs, with access to a wide range of technical and soft skills trainings, international certifications (including Agile, Lean Six Sigma, PRINCE2, ITIL, IFOA, ACCA, IACCM, and more), learning resources from LinkedIn and Allianz platforms, language development opportunities (German, French, English), and our dedicated Leadership Program to help you reach the next level.

We value you and your work

We acknowledge and recognize your work through performance-based rewards to celebrate your achievements, team, and individual recognition programs to celebrate your contributions and internal referral bonuses.  

Your personal information, including sensitive data, may be shared with Hiring Managers to evaluate your suitability for the role. Only candidates who meet the criteria will be contacted, and all applications will be treated with strict confidentiality.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.

Join us. Let's care for tomorrow.

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