IAM Automation Expert

Allianz Services is proud to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our global footprint, with more than 7,300 employees located across ten countries and four continents, enables us to unlock value for our partners across the insurance value chain and deliver superior client experience within Allianz Group. At Allianz Services, we have a strong specialization in core insurance operations, shared services, business analytics, engineering, and management consulting. Our people and our trusted relationships with partners are what matter most. These are rooted in our values of compassion, integrity, and expertise and we strive to continuously evolve, improve, and deliver excellence while contributing successfully to the transformation of Allianz. Caring actively for the environment, for people, and for our customers is what makes us a great place to work and together we are shaping a better and more caring tomorrow.   

Job role

Digitalization, automation, and large scale transformation programs require Identity and Access Management services to be delivered with speed, consistency, and high operational quality. To support this evolution, Allianz Services is strengthening its IAM Business Operations with a dedicated focus on automation and process optimization.
The IAM Automation Expert is responsible for identifying, designing, and implementing automation and optimization solutions across IAM processes and services. The role focuses on reducing manual effort, increasing transparency, and improving service scalability while ensuring alignment with governance, compliance, and security requirements.
This position works closely with IAM Experts, Service Owners, Team Leaders, and Reporting teams to translate operational needs into automated solutions, dashboards, and optimized workflows. While hands on automation expertise is required, prior IAM or security experience is considered a strong advantage rather than a strict prerequisite.
Allianz Services is looking for highly motivated professionals with a strong automation and improvement mindset to help evolve IAM services into mature, scalable managed services.

What you will do

• Identify repetitive, manual, or inefficient activities within IAM processes and propose automation or optimization solutions
• Design, implement, and maintain automation solutions supporting IAM Business Operations and Governance
• Optimize end to end IAM workflows to improve efficiency, quality, and predictability
• Develop and support dashboards and automated reporting to enable KPI tracking, operational transparency, and audit readiness
• Collaborate closely with IAM Experts, Service Owners, and Team Leaders to ensure solutions are aligned with process and control requirements
• Support automation and workflow implementation within ServiceNow, ensuring proper integration with IAM processes
• Ensure automation solutions comply with internal standards, security requirements, and regulatory expectations
• Support adoption of new tools, workflows, and solutions through documentation and knowledge sharing
• Continuously evaluate existing solutions and identify opportunities for further optimization and standardization 

What you bring

• Relevant university degree or equivalent practical experience
• Proven experience in process optimization, automation, or continuous improvement roles
• Hands on experience with automation tools, scripting, workflow engines, or low code / no code platforms
• Strong experience with ServiceNow, especially workflow automation, integrations, or reporting
• Solid understanding of process design, control points, and operational KPIs
• Ability to translate business and operational requirements into technical or automated solutions
• Excellent analytical and problem solving skills with a strong focus on value creation
• Excellent verbal and written English required
• Strong collaboration and communication skills, with the ability to work across technical and business teams 
• We highly welcome candidates with a genuine interest and affinity for Information Technology (IT) and Generative Artificial Intelligence (GenAI), as these attributes are considered valuable assets to our team. 

You have

• Experience or exposure to Identity and Access Management or information security domains
• Familiarity with IAM concepts such as access provisioning, access reviews, roles, SoD, or privileged access
• Experience with reporting or dashboarding tools used for operational or audit purposes
• Experience working in regulated environments or with compliance driven processes
• Pro active, solution oriented mindset with a strong focus on simplification and automation
• Ability to work independently and take ownership of improvement initiatives
• Certifications or willingness to pursue certifications are a plus (e.g. ServiceNow, automation, cloud, security)  

What we offer

We support your well-being

• Access dedicated counseling services, mental health resources, and well-being sessions designed to keep you feeling your best
• Enjoy a personalized benefits package through a monthly budget on the Benefit platform, covering medical subscriptions, meal tickets, private pension plans, life insurance, Allianz Tiriac exclusive insurance discounts, and many more.
• Prioritize what truly matters with time off on your birthday, additional vacation days for each year with Allianz (up to five extra days), Paid leave on December 24th and 31st, plus the flexibility to swap weekend holidays for extra days off, and special allowances for significant life events.

We invest in your growth

Take advantage of an extensive learning curriculum tailored to support your career growth and meet your professional needs, with access to a wide range of technical and soft skills trainings, international certifications (including Agile, Lean Six Sigma, PRINCE2, ITIL, IFOA, ACCA, IACCM, and more), learning resources from LinkedIn and Allianz platforms, language development opportunities (German, French, English), and our dedicated Leadership Program to help you reach the next level.

We value you and your work

We acknowledge and recognize your work through performance-based rewards to celebrate your achievements, team, and individual recognition programs to celebrate your contributions and internal referral bonuses.  

Your personal information, including sensitive data, may be shared with Hiring Managers to evaluate your suitability for the role. Only candidates who meet the criteria will be contacted, and all applications will be treated with strict confidentiality.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.

Join us. Let's care for tomorrow.