Labor Relations and HR Governance Coordinator

Allianz Services is proud to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our global footprint, with more than 7,300 employees located across ten countries and four continents, enables us to unlock value for our partners across the insurance value chain and deliver superior client experience within Allianz Group. At Allianz Services, we have a strong specialization in core insurance operations, shared services, business analytics, engineering, and management consulting. Our people and our trusted relationships with partners are what matter most. These are rooted in our values of compassion, integrity, and expertise and we strive to continuously evolve, improve, and deliver excellence while contributing successfully to the transformation of Allianz. Caring actively for the environment, for people, and for our customers is what makes us a great place to work and together we are shaping a better and more caring tomorrow.   

Job role

The Labor Relations and HR Governance Coordinator is a dynamic support role that bridges administrative HR functions with specific expertise in labor law, compliance, and workplace policy. This position ensures that all human resource operations align with legal requirements and company governance standards. 

What you will do

• Provides expertise, support, and advice in the legal domain of human resources at all organizational levels in projects and aspects related to labor legislation and labor relations practices. Advises People and Culture Business Partners on issues related to labor relations and employee relations, including performance topics and disciplinary actions, and advises on necessary actions.
• Trains and informs People Business partners and the management team about changes and trends in the area of labor relations, legal decisions, and statutory changes, and when necessary, develops and conducts information sessions aimed at developing legislative knowledge and labor relations knowledge.
• Develops or adjusts procedures, policies, guidelines, etc in case of changes in labor legislation.
• Offers guidance to the management team and members of the People Experience team on a full range of issues related to employee relations, including disciplinary matters, performance management plan development, etc., and where necessary, initiates and leads the necessary investigations.
• Facilitates continuous communication and working relationships with employee representatives, including coordinating committees intended for social dialogue.
• Provides advice, support, and guidance to management, as needed, during collective labor contract negotiations and facilitates meetings with employee union representatives.
• Oversees collective bargaining procedures, including drafting, reviewing, and modifying proposals, verifying legal contractual terminology, and suggesting additional rules and regulations.
• Reviews and updates the internal regulations.
• Analyzes framework documents related to labor relations (contracts, job descriptions, etc.) and makes modifications, adjustments, changes in line with legislative changes or internal procedure changes, when necessary.
• Manages labor conflicts as needed, investigating circumstances, claim validity, compliance with contractual policies, and finalizing resolution procedures.
• Acts as Coordinator for MiniMobility and International Mobility within Allianz Services Romania, in accordance with Allianz Services global standards for international mobility processes.
• Supports and conducts audits related to HR processes, as applicable, maintains a close relationship with the auditor to establish the audit agenda and clarify requirements.
• Liaises with experts in each area for documenting audit requests.
• Any other People Experience project connected with Labor Relations and HR Governance. 

What you bring

• Bachelor's degree in human resources, law, business administration, or a related field.
• Preferred: Master's degree or professional certification (e.g., Senior Professional in Human Resources (SPHR), Labor Relations Professional (LRP)).
• Several years of experience in human resources, labor relations, or a related field, preferably in a unionized setting.
• Demonstrated experience conducting workplace investigations, managing conflict resolution processes, and implementing corrective actions.
• Proven track record of developing and implementing employee relations programs and policies across multiple departments.
• Extensive experience with HRIS systems, HR analytics tools, and case management software (ServiceNow, or similar platforms).
• Strong background in performance management processes and progressive discipline procedures.
• Exceptional interpersonal and communication skills with demonstrated ability to handle sensitive situations diplomatically.
• Professional certification with documented continuing education in employee relations. 
• We highly welcome candidates with a genuine interest and affinity for Information Technology (IT) and Generative Artificial Intelligence (GenAI), as these attributes are considered valuable assets to our team. 

You have

• Excellent communication, negotiation, and interpersonal skills.
• Strong analytical, problem-solving, and decision-making abilities.
• Ability to interpret and apply complex labor laws, regulations, and contracts.
• Knowledge of labor relations principles, practices, and trends.
• Leadership, management, and organizational skills to plan, coordinate, and oversee multiple projects and initiatives. 

What we offer

We support your well-being

• Access dedicated counseling services, mental health resources, and well-being sessions designed to keep you feeling your best
• Enjoy a personalized benefits package through a monthly budget on the Benefit platform, covering medical subscriptions, meal tickets, private pension plans, life insurance, Allianz Tiriac exclusive insurance discounts, and many more.
• Prioritize what truly matters with time off on your birthday, additional vacation days for each year with Allianz (up to five extra days), Paid leave on December 24th and 31st, plus the flexibility to swap weekend holidays for extra days off, and special allowances for significant life events.

We invest in your growth

Take advantage of an extensive learning curriculum tailored to support your career growth and meet your professional needs, with access to a wide range of technical and soft skills trainings, international certifications (including Agile, Lean Six Sigma, PRINCE2, ITIL, IFOA, ACCA, IACCM, and more), learning resources from LinkedIn and Allianz platforms, language development opportunities (German, French, English), and our dedicated Leadership Program to help you reach the next level.

We value you and your work

We acknowledge and recognize your work through performance-based rewards to celebrate your achievements, team, and individual recognition programs to celebrate your contributions and internal referral bonuses.  

Your personal information, including sensitive data, may be shared with Hiring Managers to evaluate your suitability for the role. Only candidates who meet the criteria will be contacted, and all applications will be treated with strict confidentiality.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.

Join us. Let's care for tomorrow.

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