Operations & IT OE Manager

Allianz Services is proud to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our global footprint, with more than 7,300 employees located across ten countries and four continents, enables us to unlock value for our partners across the insurance value chain and deliver superior client experience within Allianz Group. At Allianz Services, we have a strong specialization in core insurance operations, shared services, business analytics, engineering, and management consulting. Our people and our trusted relationships with partners are what matter most. These are rooted in our values of compassion, integrity, and expertise and we strive to continuously evolve, improve, and deliver excellence while contributing successfully to the transformation of Allianz. Caring actively for the environment, for people, and for our customers is what makes us a great place to work and together we are shaping a better and more caring tomorrow. 

Role Overview 

The Group Technology (GT) – ITCo and Global Programs - Operations & IT steering department represents the interests of the Allianz Group and the Group COO and takes over steering of the Operating Entities (OEs) towards Operations and IT Group Strategy. As Ops & IT OE Transformation Manager you are responsible to actively drive assigned OEs towards the defined priorities and target picture by strategically supporting the implementation and harmonization of relevant Operations & IT projects, giving recommendations, and reporting to the respective Governance bodies within the Group.

What you do

• Be responsible to coordinate, monitor, and actively steer the implementation of the Group Operations & IT priorities in each in OE, representing the end-to-end point of view of each market / global line.
• In your position you are accountable for providing transparency on all defined Ops & IT priorities pertaining to the respective OE. 
  You uphold and create a constructive and effective relationship with all key stakeholders of the OE, our internal shared service provider AZ Technology and the Allianz Group internal stakeholders in particular H4.
• Actively steer Transformation roadmaps defined by the H4 (steering board) topic owners for the realization of global and local Operations & IT strategy (putting it into the OE context).
• Major IT investments and its related benefits: Content of portfolio structure, creation of ITCo presentations jointly with the OE;
• Ensuring that critical topics are identified and analyzed (identify issues, analyze their root causes and their impact, e.g. on financials, timeline, scope), recommend and push for appropriate measures to get project back-on track.
• Coordinate and orchestrate various steering tools of Allianz Group Business & IT Strategy sessions (BITTS) / Operations & IT strategy sessions (OPITSS), IT Steering Boards (ITSB).
• “Strategic Dialogue” & “Planning Dialogue” processes within H4. 
• Quarterly creation of the H4 KPI dashboards.
• The exception management process jointly with Group Architecture.
• Monitor ITCo project status via quarterly reporting in WAVE(reporting tool).
• IT Project portfolio quarterly true-ups: Monitor and assess the OEs IT project portfolio and projects including recommendations for program/project reviews, assessments and recommendations to the decision making bodies.

What you bring

• Diploma or Master’s degree in IT, Economics, or Business Administration. Project Management Certification (e.g., PMP, SAFe, PRINCE). Willingness and ability to travel (~10%) worldwide, including short-notice trips. 
• Professional fluency in English; other languages advantageous.
• We highly welcome candidates with a genuine interest and affinity for Information Technology (IT) and Generative Artificial Intelligence (GenAI), as these attributes are considered valuable assets to our team.

You have 

• Strong academic foundation in IT, Economics, or Business Administration.
• Deep understanding of Operations and IT interdependencies with business functions. 
• Extensive experience in international project management for large-scale IT initiatives (e.g., system implementation, IT transformation).
• Certified in project management methodologies (e.g., PMP, SAFe, PRINCE); proficient in project management tools.
• Solid grasp of financial and operational steering, including KPI impacts.
• High-level quality management skills ensuring data accuracy and integrity.
• Proficient in KPI development, tracking, and performance analysis.
• Exceptional stakeholder engagement and relationship-building capabilities.
• Good knowledge of the insurance industry.
• Advanced MS Office proficiency (PowerPoint, Excel, Word, Teams, SharePoint).
• Familiarity with SAP Integrated Planning and WAVE (preferred).
• Fluent in English (written and spoken); additional languages are a plus.
• Strong interpersonal skills: team-oriented, energetic, flexible, and committed.
• Comfortable working in a fast-paced international environment.

What we offer

We support your well-being 

We foster an inclusive and healthy workplace with a flexible hybrid working model:

• Experience access to counseling services, mental health resources, and well-being sessions designed to keep you feeling your best 
• Enjoy a monthly budget via the Benefit platform, for personalized benefits packages, including comprehensive medical subscriptions, meal tickets, private pensions plans, life insurance, Allianz Tiriac insurance discounts, and many more. 
• Prioritize what truly matters with time off for your birthday, extra days off for each year in Allianz (up to 5), days off for legal holidays that fall on weekends, as well as 24th and 31st of December, plus special allowances to support diverse life events.  

We invest in your growth

Benefit from an extensive learning curriculum designed to support your career advancement and meet your professional needs, with access to technical and soft-skills trainings, international certifications (Agile, Lean Six Sigma, Prince, ITIL, IFOA, ACCA, IACCM and more), learning resources from LinkedIn and Allianz platforms,opportunities to advance your languages skills(German, French, English) and elevate with our leadership Program.
   

We value you and your work 

We acknowledge and recognize your work through performance based-rewards to celebrate your achievements, team and individual recognition programs to celebrate your contributions and internal referral bonuses.  

Your personal information, including sensitive data, may be shared with Hiring Managers to evaluate your suitability for the role. Only candidates who meet the criteria will be contacted, and all applications will be treated with strict confidentiality.