Testing Services Manager

30 years of trust. One team shaping what's next. Allianz Group is one of the world's leading insurers and asset managers - built on over a century of stability, expertise, and financial strength. Allianz Services is where that legacy meets the future. 8,500+ people. Twelve countries. Four continents. We deliver specialized services to clients within Allianz Group, powered by AI, advanced analytics, and a mindset that refuses to stand still. From core insurance operations to engineering and consulting services, we reimagine how insurance works. What truly sets us apart are our people and the trusted partnerships we build, anchored in our values of expertise, integrity, and empowerment. We don't support the business. We shape it.

Job Role

The Test Manager is responsible for leading Business Acceptance Testing (BAT/UAT) activities across complex business and technology transformation initiatives. Acting as the single point of accountability for testing governance and business acceptance readiness, the role ensures that testing activities are planned, coordinated, executed, and reported in accordance with agreed quality standards and business objectives.
The Test Manager works closely with business stakeholders, SMEs, project teams, and technology partners to drive testing effectiveness, manage risks and defects, and support informed release readiness and acceptance decisions.

What will you do

• Define and maintain the overall test strategy, test approach, governance framework, and quality standards.
• Lead end-to-end Business Acceptance Testing activities across multiple testing cycles and business domains.
• Coordinate and manage testing teams, business SMEs, and key stakeholders throughout the testing lifecycle.
• Ensure appropriate traceability between business requirements, test scenarios, and test outcomes.
• Oversee test planning, execution governance, test coverage monitoring, defect management, and reporting.
• Facilitate defect triage, business impact assessments, prioritization activities, and escalation management.
• Monitor testing risks, issues, dependencies, and entry and exit criteria, ensuring transparency and timely resolution.
• Provide regular status reporting, quality metrics, coverage analysis, and testing insights to project and business leadership.
• Support business acceptance decisions by providing an objective assessment of testing progress, quality indicators, and residual risks.
• Drive release readiness assessments and contribute to go-live recommendations.
• Promote testing best practices, standardization, continuous improvement, and innovation across BAT services.
• Foster collaboration between business and technology teams to ensure high-quality delivery outcomes.
• Effective governance and oversight of Business Acceptance Testing activities.
• High-quality test coverage and traceability of business requirements.
• Timely identification, escalation, and resolution of testing risks and defects.
• Clear and actionable stakeholder reporting and decision support.
• Successful business acceptance and release readiness outcomes.
• Continuous improvement of testing processes, standards, and delivery effectiveness.

What you bring

• Extensive experience in Test Management, UAT Management, Quality Assurance, or related testing leadership roles.
• Proven experience leading testing activities for large-scale business and technology transformation programs.
• Strong knowledge of testing methodologies, quality assurance practices, and software development lifecycles.
• Experience establishing and managing test governance, reporting, quality controls, and stakeholder communication frameworks.
• Strong understanding of defect management, risk management, and business acceptance processes.
• Demonstrated ability to manage multiple stakeholder groups across business and IT organizations.
• Excellent communication, facilitation, leadership, and decision-making skills.
• Experience working within Agile, Waterfall, or hybrid delivery environments.

You have

• Experience within the insurance industry, particularly Claims, Policy Administration, or related operational domains.
• Knowledge of Business Acceptance Testing operating models and testing governance frameworks.
• Experience with global delivery teams and multi-country implementations.
• Familiarity with Jira, Confluence, Azure DevOps, and test management tools.
• ISTQB certification or equivalent testing qualification.

What we offer

We support your well-being

• Access dedicated counseling services, mental health resources, and well-being sessions designed to keep you feeling your best
• Enjoy a personalized benefits package through a monthly budget on the Benefit platform, covering medical subscriptions, meal tickets, private pension plans, life insurance, Allianz Tiriac exclusive insurance discounts, and many more.
• Prioritize what truly matters with time off on your birthday, additional vacation days for each year with Allianz (up to five extra days), Paid leave on December 24th and 31st, plus the flexibility to swap weekend holidays for extra days off, and special allowances for significant life events.

We invest in your growth

Take advantage of an extensive learning curriculum tailored to support your career growth and meet your professional needs, with access to a wide range of technical and soft skills trainings, international certifications (including Agile, Lean Six Sigma, PRINCE2, ITIL, IFOA, ACCA, IACCM, and more), learning resources from LinkedIn and Allianz platforms, language development opportunities (German, French, English), and our dedicated Leadership Program to help you reach the next level.

We value you and your work

We acknowledge and recognize your work through performance-based rewards to celebrate your achievements, team, and individual recognition programs to celebrate your contributions and internal referral bonuses.  

Your personal information, including sensitive data, may be shared with Hiring Managers to evaluate your suitability for the role. Only candidates who meet the criteria will be contacted, and all applications will be treated with strict confidentiality.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer.
We are united by a shared commitment: to put our customers first and at the center of everything we do. Their needs inspire our thinking and guide our actions.
Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future – for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture.
We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Join us. Let's care for tomorrow.

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