Claims Payment Manager
Cairo, EG
Job Summary:
The Claims Payment Manager’s main duty is manage the Finance Operation team and ensure that the company is paying claims to healthcare providers and members as per the agreed KPIs. This role has the over-all responsibility to coordinate activities within Finance Operation in an effective and efficient manner.
Key Responsibilities:
- Lead and manage the Finance Operation team, delegating tasks effectively to ensure smooth operations.
- Serve as the primary point of contact for all claims payment and reconciliation matters.
- Monitor transactions to ensure accuracy and completeness.
- Continuously refine Finance Operation processes, applying the 4-eyes principle for critical processes.
- Recruit, train, and supervise staff as required.
- Coordinate with banks to ensure compliance with the internal signature matrix and update user profiles.
- Oversee the month-end closing process for claims reporting.
- Provide exceptional customer service, ensuring prompt and accurate communication.
- Work effectively with AI, machine learning, data analytics, and cloud-based tools, adhering to high standards of data governance, security, and ethical use.
Key Requirements:
- A Bachelor’s Degree in Finance, Accounting, or a related field (or equivalent background).
- 10+ years of relevant experience, preferably in a TPA, BPO, hospital, or medical center environment.
- Proficiency in accounting software (e.g., Microsoft Dynamics) is preferred.
- Strong knowledge of MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.
- Physical fitness to carry out duties.
- Legal authorization to work in the country of operations.
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the center of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future – for our customers and for the world around us.
At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
Great to have you on board. Let's care for tomorrow.
Note: Having different strengths, experiences, perspectives and approaches is an integral part of Allianz‘ company culture. One means to achieve this is a regular rotation of Allianz employees across functions, Allianz entities and geographies. Therefore, Allianz expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.
