Data Intelligence Reporting Specialist

Job Overview:

The Data Intelligence Reporting Specialist will be responsible for data mining, design of, creation and timely production of accurate International Health reports.  Maintenance and support of these reports within the global reporting team as well as across all departments within Operations is also required.  

What you Do:

Responsibilities will include, but are not limited to, the following:

• Creation and maintenance of reports and data in line with documented Key Performance Indicators (KPIs).
• Ability to design, create, maintain, enhance and analyze dashboard reports and KPIs across a number of data intelligence tools.
• Understand the data relationships that exist between the business processes and systems. In turn apply this knowledge when interpreting the information requirements from the business.
• Ability to identify changing trends and anomalies in data and investigate/ explain same.
• Ability to translate data, analysis and commentary into a clear and concise story to support management in strategic decisions.
• Creation, test and delivery of existing and ad-hoc reporting from current systems
• Maintenance of reporting from legacy systems including highly complex reports e.g Helpline trend & Leakage reports to agreed deadlines.
• Ability to gather, interpret, identify gaps and translate business reporting requirements into global reporting solutions.
• Creation of ad hoc data reports from an oracle database, One BI, SQL Server database via SQL.
• Understanding database concepts and terminology, database design principles and elements to deliver reporting.
• Expert knowledge of the functionality available within PowerBI, Oracle Database, Alteryx, Celonis, Microsoft SQL server and Excel.
• Creation and maintenance of robust testing, analysis and aggregation of formatted data to ensure data trustworthiness.
• Enhance Data Quality and Integrity within Allianz Partners systems.
• Proactively manage daily, weekly and monthly workflow to ensure key performance indicators and service standards are met.
• Continue to develop technical and systems knowledge, business and insurance understanding and support other team members.
• Act as the Operations reference point for all Business Information Management related questions.
• Ensure all Operations data performance is aligned with key stakeholder data e.g. regional office alignment.

What you Bring:

To be successful in this position you will need to have the following skills/ experience:

• Minimum of 2 years’ experience with extensive knowledge of Management Information Systems (preferably within the Call Center/insurance/financial services industry).
• Exceptional analytical skills (capable of understanding complex data structures, organize and structure data extract and transformation processes).
• Excellent presentation skills.
• Customer focused, confident, personable character.
• Personal Effectiveness – highly motivated, proactive, self-starter, responsible and highly committed, high attention to detail and accuracy.
• Experience in working to and meeting deadlines.
• Full English and German proficiency are required.
• Role model who inspires and motivates others to perform, effective team player.
• Proven Management Information reporting experience and Business Analyst skills including:
  • • Requirement's analysis / ability to interpret user needs
    • Source data analysis and consolidation
    • Report building and writing
    • Financial & KPI reporting
    • Data modeling as an integrated model in a common landscape
    • Data Quality and Integrity
    • Problem solving & effective solution delivery
• Demonstrable expert knowledge of the following tools:
  • • PowerBI, SQL, SQL Server, PLSQL, MS Excel, One BI
• Additional experience with the following advantageous:
  • • VBA, Oracle, telephony systems(Storm, Awaya), Power Automat

      1. Data Analytics:

         • Enhances the ability to analyze complex data structures and identify trends and anomalies, supporting strategic decision-making.

      2. Machine Learning:

         • Can be used to automate data analysis processes, predict trends, and improve the accuracy of reports.

      3. Data Visualization:

         • Improves the presentation of data insights, making it easier to translate analysis into actionable strategies.

      4. AI/Data Strategy:

         •  Aligns data reporting with strategic business goals, ensuring that AI tools are effectively utilized.

      5. Business Intelligence:

         •  Supports the creation and maintenance of dashboard reports and KPIs, enhancing the role's ability to provide valuable insights.
            
           • AI Model Deployment: Consider deploying AI models to automate and enhance reporting processes.
           • Data Governance: Implement AI-driven data governance to ensure data quality and integrity.
           • Predictive Analytics: Use AI to forecast trends and support proactive decision-making.

77748 | Operations | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Great to have you on board. Let's care for tomorrow.