Claims Handler - Judicial Motor

Job Level:  Professional
Location: 

GR

Area of Expertise:  Customer Services & Claims
Unit:  Allianz Greece
Employing Entity:  ALLIANZ HELLAS SINGLE MEMBER INSURANCE S
Job Type:  Full-Time
Remote Job:  Hybrid working
Employment Type:  Permanent
ID:  109642
Position Cluster:  Non-Executive

Job Purpose

We are looking for a Claims Handler – Judicial Motor to join our company. The job holder will be responsible to manage claims adjustments for judicial motor, coordinating all related activities and communicating with all involved parties. The role reports to the Motor Claims Supervisor – Bodily Injury, Judicial, Subrogation & Legal Protection.

 

What you will do

  • Initiate and manage motor claims in the systems, according to company procedures
  • Handle requests from customers and third parties and if necessary require additional documents/information directly by the policy holder
  • Communication and collaboration with Legal department, and external lawyers for judicial motor claims settling
  • Setting up and maintaining claims reserves for judicial motor claims
  • Process judicial motor claims and perform payments to customers
  • Review regularly closed and open  judicial claims and provide assistance in order to identify root causes of claims
  • Suggest process improvements in order to support business in a more customer oriented way
  • Management of complaints and legal dispute for judicial motor claims
  • Monitoring payments of the external lawyers           

 

What you bring                            

  • Degree in insurance science, statistics or similar discipline
  • Master’s degree/relevant professional qualifications are a plus
  • Minimum 5 years of experience in a similar position
  • Proficiency in MS Office
  • Excellent written and verbal skills in Greek and English
  • Communication and negotiations skills
  • Team spirit and excellent customer service skills
  • Organizational ‐ decision making skills & ability to prioritize and multi‐task
  • Strong time management skills, working under deadlines

 

What We Offer

  • Competitive salary and benefits package
  • Professional development and education
  • Health and wellbeing programs
  • Positive learning and growing environment

 

The salary range and overall compensation package for this position will be communicated to candidates prior to the interview stage of the recruitment process.

 

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 
At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
Join us. Let's care for tomorrow.