Claims Officer in GCC Bucharest

What you do

Claim Assessment of the new claims: Check the accuracy of the data and assess the claims in order to set the insured amount for each of them and inform the Policy Holder 

Data accuracy 

• Check the accuracy of the data provided by the Policy Holder, and if needed, correct or remove the data (identification of parties, total amount filled, invoices dates, etc)
• Proceed to reconcile the invoices, partial payments and credit notes
• In case of multiple invoices, check the invoices and delivery date in order to fix the Credit limit applicable.
• Access to Policy Administration IT system in order to consult and apply the free text clause recorded at policy level
  

Insured amount fixing and databases updating

• Fix the insured amount of each claims: full Coverage, Partial coverage or full Rejection.
• Fill insured %, the coverage type and update a summary of the checks made on a "spreadsheet" etc.
• Quickly return to the dedicated agenda the files that cannot be assessed given their complexity.
  

Contact with Policy holders

• Quickly inform the policy holder in case of total or partial rejection (Complete pre-established letters).
• In case of missing documents, request them to the policy holders.
• This role is offered for a fixed term of 2 years.
• Update the claim with the additional documents need to proceed  to the claim assessment.
  
  

What you bring
Business expertise:

• 1-3 years experience in claims assessment
    
  Knowledge of IT systems:
• Good user of MS Office package, especially Excel (intermediate level)
• Good user of IT tools in general
  
  Language skills:
• Fluent in French (both written and verbal) - mandatory
• Good English level required
   
  Interpersonal skills:
• Comfortable with figures, analytical skills with attention to details and decision making skills
• Good communicator / ability to convince about decisions taken
• Good organizational skills, proactivity
• Ability to stay calm under pressure and occasionally manage higher volumes of work with accuracy
• Very good problem solving skills
• We are seeking innovative thinkers with a strong understanding of artificial intelligence and its applications to join our dynamic team.
• Leadership : N/A
  
  

What We offer

• Dynamic and multinational working environment.
• Opportunity to learn and grow- on the job as well as language or professional training.
• Open company culture, flexible working hours / possibility of working from home.
• A wide range of employee benefits - meal vouchers, gift vouchers, performance bonus, public transportation allowance, extra personal days, premium health insurance, fruit day, discounts on Allianz products, etc.
• Full time permanent contract.
• Modern and accessible offices.

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#Bucharest

#LI-Hybrid

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Headquartered in Paris, Allianz Trade is the global leader in trade credit insurance and a recognized specialist in the areas of surety, collections, structured trade credit and political risk, present in over 40 countries with 5,800 employees. In 2024, our revenues reached 3.8 billion euros, and we guaranteed 1,400 billion euros of trade transactions worldwide. With sustainability, collaboration, and inclusion at the heart of our values, our workplace culture has earned global recognition - demonstrated by our certification as a Great Place to Work and a Gold Medal from EcoVadis in 2025.​ Disclaimer: Allianz Trade is the trademark used to designate a range of services provided by Euler Hermes.