Commercial Specialist - Product Development

Job Purpose

We are looking for a Commercial Specialist – Product Development to join our company. The job holder will play a key role in supporting primarily the development and optimization of ‘Asfalistikos Goneas’ insurance product, with a particular emphasis on performance reporting and strategic enhancement of our customer loyalty program. This role reports to the Commercial Supervisor – Product Development.

What you will do

Loyalty Program Management

• Support the design, implementation and continuous improvement of our loyalty program
• Analyze customer behavior and program effectiveness, to improve retention and engagement
• Work with marketing and digital teams to develop customer communications and promotional strategies
• Monitor rewards structure, member activity, and customer feedback to propose enhancements

Reporting & Analytics

• Develop and maintain dashboards and reports to monitor product performance (e.g., sales trends, profitability, claims ratios)
• Track and evaluate KPIs and customer engagement metrics tied to product success
• Provide actionable insights and recommendations based on data analysis

Product Development & Support

• Assist in the design, development, and enhancement of insurance products and related services
• Conduct market research, competitor analysis and collect customer feedback, to provide insights for product strategy purposes

What you bring

• Bachelor’s degree in Business, Marketing, Economics, Statistics or a related field
• 5+ years of experience in product development, marketing analytics or similar roles (insurance industry preferred)
• Strong analytical and problem-solving skills, with proficiency in tools such as Excel and Power BI
• Experience with customer engagement or loyalty programs is highly desirable
• Familiarity with insurance products, regulatory requirements, and market trends is a plus
• High technical fluency in Greek and English (both written and spoken)
• Excellent written and verbal communication skills
• Strong organizational and project management abilities

What We Offer

• Competitive salary and benefits package
• Professional development and education
• Health and wellbeing programs
• Positive learning and growing environmen

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 
At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
Join us. Let's care for tomorrow.