Commercial Support Officer

Your challenge  

You will be placed in our Dubai office, within the Commercial Department in the Portfolio  team, where you will be responsible to be the focal support point between commercial colleagues, aiming to streamline processes with internal and external stakeholders

You will be primarily responsible for the following activities: 

• Consolidate data from various sources and prepare package for upcoming renewals
• Ensure proper KYC monitoring and follow up with internal/external stakeholders
• Liaise with partners/clients towards missing policy requirements
• Service customers based on company’s Service Model
• Interact closely with other core functions (i.e., Risk, Claims, etc)

Your future Challenges will be:

• Identify upselling opportunities
• Ensure proper governance in place
• Upscale quality of customer portfolio

You are the ideal candidate if you possess the below skills:

• Active listening skills
• Adaptability and problem-solving skills
• Ability to collect, track, and analyze data
• Organizational skills and attention to detail
• Strong written and verbal communication skills
• Ability to multitask and juggle several responsibilities simultaneously                     

It is advantageous to have Trade Credit Insurance Knowledge & are fluent in Arabic

We utilize Artificial Intelligence powered tools and encourage candidates with a basic understanding of commonly used platforms, as well as an awareness of best practices and the potential risks associated with AI in the workplace to apply. 

Why working with us?  

• Remote working? 10 days per month, plus some days of working from abroad   

• 360° well-being? We care about your health so you can benefit from dedicated support for your psychophysical well-being   

Discover a flexible and inclusive environment where your peace of mind and personal style truly matter. 

Our Values 

Customer and Market Excellence: Unwavering commitment and expertise to provide maximum support to those who rely on us. 

Collaborative Leadership: Valuing people, promoting a culture of feedback and collective well-being. 

Entrepreneurship: Anticipating trends and taking risks in an environment that fosters innovation and responsibility. 

Trust: Acting with integrity, honoring commitments, promoting diversity and inclusion, and acting transparently for corporate social responsibility  

What you should know before applying 

At Allianz, we are committed to ensure a fair hiring process and minimize unconscious bias during the screening phase. At this regard, we ask each candidate to submit their resume including only the essential information for an objective and transparent assessment of skills and experience. For example, It’s preferable to omit the photo or the city of residence before submitting the CV. 

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Great to have you on board. Let's care for tomorrow.​