Head of Travel Insurance

About Allianz Partners

Allianz Partners is a global leader in assistance and insurance services, offering innovative solutions across travel insurance, assistance, mobility, and international health & life. As the backbone of Allianz’s B2B2C offering, we seamlessly integrate our products into partners’ businesses, delivering exceptional value to millions of customers worldwide.

With over 19,400 colleagues in 75+ countries, we combine global expertise with local insights to deliver best-in-class services. At Allianz Partners, we don’t just follow trends—we set them. Our culture empowers employees to collaborate, innovate, and challenge the status quo, ensuring we remain at the forefront of the industry.

Join us to shape the future of travel insurance and assistance services, and make a real difference for our partners and their customers.

About the role

We are looking for a dynamic, commercial and highly customer-focused Head of Travel Insurance. The role represents an incredible opportunity for the right individual to lead and develop the sales and distribution strategy at one of the UK’s largest Travel insurers

The role will have responsibility for identifying and converting new profitable revenue opportunities; as well as developing working practices and processes to maximize profitability, efficiency, quality and productivity across our full suite of existing Travel partners.

The role reports solid line to the Chief Sales and Distribution Officer of Allianz Partners UK and Ireland.

This role will lead the development and delivery of our UK sales and distribution strategy within the Travel LoB.

This includes the relationship management and proactive performance management of all existing Travel LoB B-Partners across all distribution channels, including corporate, brokers, airlines, tour operators, travel agents, ticketing and leisure.

The role also will have responsibility for the identification, development and delivery of New Business growth opportunities across the full Travel Insurance product suite.

What you will do

• Achieve agreed annual revenue, new business and profit targets for the UK Travel LoB.
• Develop and implement the sales strategy for the UK Travel LoB for both new business and existing accounts
• Lead and develop the UK Travel LoB sales team, including setting targets, objectives and development plans.
• Ensure existing business relationship with clients are managed in a highly proactive and commercial way with the objective of delivering growth in both revenue and profit. 
• Maintain close collaboration with the global sales teams to identify and help develop any new opportunities that have a UK footprint
• Be the subject matter expert on B-Partner agreements, ensuring that processes are enforced across departments to maximize profitability and minimize leakage.
• Liaise and communicate with all areas of the business (either based locally or across borders) to ensure that good relationships are maintained and that key information is exchanged on a regular basis.
• Maintain awareness of key industry developments and trends, taking these into consideration when managing accounts and developing new business.
• Represent the BU at relevant group meetings and seminars as deemed appropriate.
• Liaise regularly with Allianz Partners respective outsource agencies and meet with them as and when required.
• Provide accurate reporting required both internally and by clients, including ensuring that Salesforce is up to date at all times.
• Ensure that client invoicing is up to date and liaise with finance to ensure this is pro-actively managed.
• Gather detailed feedback on any unsuccessful bids and share with wider teams to understand how we can improve our propositions and activities going forward.

You will also be responsible for the following:

• Quality Management System - To work as a member of a team within the quality system and follow all documented quality procedures and instructions.
• Training - To advise your Line Manager of any areas of work for which you require any additional training.
• Key Performance Areas - To work towards achieving 100% on all Company, departmental, team and individual key performance targets.
• Appraisals - Participate and contribute towards individual annual appraisals, team meetings and regular one-to-one assessment sessions.
• General:

• To manage or assist with relevant ad-hoc projects as required by your Line Manager.
• Complete all appropriate administration.
• Carry out any other additional duties as requested by your Line Manager from time to time within the scope of your role.

• Regulatory - To work within and be compliant at all times with all relevant regulations and legislation applicable to the role, including but not limited to those set by the Central Bank.

• Health & Safety

• To ensure that your work area is kept safe and tidy at all times.
• To abide by the Health & Safety regulations.  
• To notify the Company Health & Safety officer or the CEO of any Health & Safety issues which may cause harm to fellow employees.

• AI Readiness- Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use. 

What you will bring

Education and Experience

• Proven sales and distribution experience to a senior executive level
• Proven experience of leading a sales team and driving it to higher levels of performance
• Degree level qualification, ideally including Business, Marketing, Communications or Finance
• Experience of working in a complex organization or as part of a matrix structure
• Senior leadership experience within a regulated general insurance environment
• Experience of working in the B2B and/or B2B2C channels within the insurance / assistance industry
• Experience of managing complex change programmes within a regulated general insurance environment
• Experience of the Travel / Travel Insurance market

Skills and knowledge:

• Strong B2B / B2B2C sales experience within the insurance / assistance industry
• Strong working knowledge across multiple parts of the insurance value chain (inc. product, underwriting, pricing, sales, and operations)
• Extremely well versed in commercial negotiation
• Highly commercial and at ease with complex financial analysis
• Evidence of the ability to work on numerous projects simultaneously and to meet strict deadlines
• Confident communicator with strong interpersonal skills, comfortable in engaging and delivering professional presentations to multiple stakeholders including to executive level
• Ability to work effectively within a team and build credibility and trust with other Departments
• Exceptional decision-making skills and ability to lead through ambiguity and change
• Highly organized with good administration skills and ability to be analytical to support decision making

Aptitude

• Committed to high standards of performance
• Personal organization / time management
• Leadership skills
• Effective relationship building / diplomatic
• Excellent attention to detail
• Creative
• Flexible / ability to adapt to sudden changes
• Resilient / ability to deal with peaks of activity
• Competitive with a collaborative spirit

How We Hire

Allianz Partners does not accept unsolicited CV’s or approaches from agencies. We only work with partners on our approved supplier lists, under contract. Any unsolicited submission will not be considered. 

99208 | Sales & Distribution | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust. 

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. 

Join us. Let's care for tomorrow.