Key Account Manager

This role exists to protect and grow some of Allianz Partners’ most important Home and MDDR relationships in the UK and Ireland. Our partners are major banks, brokers, wholesalers and insurers; they expect a strategic counterpart who understands their commercial goals, the realities of insurance distribution, and can make things happen internally at Allianz.

If you enjoy owning a portfolio of B2B insurance partnerships end‑to‑end, commercial performance, relationship management, delivery of contractual and regulatory commitments, and growth – this will suit you. You should be comfortable operating with senior stakeholders on the client side, working cross‑functionally inside Allianz, and being directly accountable for revenue, profitability and development of your accounts.

The role is hybrid (home, Croydon office, and partner sites – typically at least one day a week in London) and reports to the Head of Home and MDDR UK & IRL.

What are the key responsibilities of the role?

• Own and develop key Home and MDDR partnerships, acting as the primary day‑to‑day contact and ensuring Allianz and partner objectives (revenue, profit, growth, customer outcomes, regulatory compliance) are met.
• Build and maintain strong internal and external relationships, working with Operations, Finance, Underwriting, Product, Marketing & Innovation, Legal & Compliance and others to deliver on contractual and service commitments.
• Monitor and manage account performance: deliver budgeted revenues, identify growth opportunities, steer initiatives (e.g. product changes, distribution optimisation), and challenge constructively where commercial or customer outcomes can be improved.
• Maintain a strong understanding of Home and MDDR insurance distribution, particularly direct and aggregator channels, and use this to add value to partner propositions.
• Prepare and deliver clear reports and presentations on account performance and plans (e.g. monthly updates, budgets, strategic account strategies, competitor analysis) for internal and external stakeholders.
• Use Salesforce to track opportunities, renewals and key contacts, ensuring accurate and up‑to‑date account information.
• Potentially line‑manage other Account Managers in future as business needs evolve, providing coaching and direction.
• Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insight responsibly and in line with our standards for data governance, security and ethical use.

What are the key requirements?

• B2B insurance account management: Proven experience managing business‑to‑business relationships in insurance or a closely related financial services environment, ideally including Home or MDDR products. You’ve delivered growth and maintained strong client relationships, not just serviced existing contracts.
• Commercial and analytical strength: Clear track record of meeting revenue and profitability targets, with the ability to interpret financials and performance data, spot opportunities/risks, and challenge thinking internally and with partners.
• Distribution and market understanding: Good grasp of personal lines insurance distribution models, at minimum direct and aggregator channels, and how proposition, pricing and customer journeys impact performance.
• Communication and stakeholder skills: Confident, credible communicator with experience leading client meetings and presentations, writing proposals, and working diplomatically with multiple stakeholders and functions.
• Organisation and delivery: Strong attention to detail, time management and ability to juggle multiple accounts, projects and deadlines. Comfortable using Microsoft Excel and PowerPoint; able to produce accurate reports and materials without heavy support.
• Mobility and work pattern: Based within a commutable distance of Croydon/London with flexibility to work hybrid, visit partners regularly (typically at least once a week in London), and travel within/occasionally outside the UK as required. A full UK driving licence is required.
• Professional qualifications (e.g. degree in Business, Marketing or related field, or industry body membership), advanced sales experience and detailed knowledge of insurance regulation are beneficial but not essential if you bring the right experience and mindset.

How we hire

We hire directly. Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submissions will not be considered.

95886 | Sales & Distribution | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust. 

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. 

Great to have you on board. Let's care for tomorrow.