Technical Trainer

Job Level:  Professional
Location: 

Croydon, ENG, GB, CR9 1BG

Area of Expertise:  Operations
Unit:  Allianz Partners
Employing Entity:  AWP Assistance UK Ltd
Job Type:  Full-Time
Remote Job:  Hybrid working
Employment Type:  Permanent
ID:  83487
Position Cluster: 

Job Title: Technical Trainer
Department: Technical Training
Location: Field-based, UK-wide (travel required)
Salary: £38,000 – £42,000 per year + £44,500 OTE
Start Date: 17th Novembe

 

Why join us?

At Allianz, we support the roadside heroes who get thousands of customers back on the road every year. As a Technical Trainer, you’ll inspire, develop, and coach our frontline technicians, helping them stay ahead of rapidly evolving vehicle technologies. This isn’t just classroom training – it’s hands-on, practical, and impactful.

You’ll be out in the field, delivering real-world sessions, coaching on diagnostics, safety, and repairs, and ensuring our teams have the confidence and skills to get the job done right.

 

What you’ll do:

  • Deliver engaging, hands-on technical and non-technical training to ATA accreditation standards.

  • Design, update, and improve training programmes across all vehicle brands.

  • Coach and support technicians and operational teams to ensure top performance.

  • Maintain up-to-date training content, libraries, and competency records.

  • Ensure a safe, professional training environment and adhere to Health & Safety regulations.

  • Evaluate training effectiveness and provide insights to improve performance.

  • Represent Allianz at manufacturer training sessions and share knowledge with the team.

  • Support quality and accreditation standards across all training activities.

  •  
  • About you:
  • Strong technical knowledge across multiple vehicle brands.

  • Experienced in delivering technical training or coaching, ideally to ATA or similar standards.

  • Excellent communicator, able to engage and inspire learners.

  • Collaborative and flexible – able to travel across the UK (overnight stays and occasional weekends required).

  • Passionate about helping others grow and succeed.

Essential Skills & Qualifications:

  • City & Guilds Technician Certificates (Level 1 & 2) or equivalent.

  • Master Technician or advanced diagnostic qualification.

  • Minimum Level 3 High Voltage accreditation.

  • 5+ years’ experience as a motor vehicle technician or 3+ years in roadside assistance.

  • Proficient in diagnostic equipment, fault-finding techniques, and Microsoft Office.

  • Well-presented, professional, and confident in corporate and customer-facing settings.

Desirable Skills:

  • Training diploma or equivalent qualification.

  • Experience delivering coaching one-to-one or in small groups.

  • Registered Automotive Technician Accreditation.

What we offer:

  • Salary £38k – £42k + £44,500 OTE

  • Opportunity to directly influence the capability of frontline technicians.

  • Ongoing development, including manufacturer training.

  • Career progression opportunities within a trusted global brand.

  • Supportive, dynamic environment that values your contribution.

About Allianz:

Allianz Group is one of the world’s most trusted insurance and asset management companies. We care for our employees as much as our customers, providing an environment where everyone feels empowered to grow, explore, and succeed.

We value diversity and inclusion and welcome applications from everyone, regardless of ethnicity, age, gender, nationality, religion, disability, or sexual orientation.

Join us. Let’s care for tomorrow.

About Allianz: 

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, grow, and shape a better future for our customers and the world around us. 

Dedicated to bringing global protection and care, Allianz Partners is the B2B2C leader in insurance and assistance solutions in the following areas of expertise: travel insurance, assistance, mobile device & digital risks insurance, international health & life and automotive insurance. We care for our customers, and our caring nature extends to our employees. We don't just hire people, we commit to them, nourish them and invest in their careers because we recognize that your development goes hand in hand with our growth and success. 

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. 

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. 

Join us. Let's care for tomorrow.