Customer Service Representative

Hello Future Allianzers,

Thank you for applying for the Customer Service Representative role at Allianz Services Mauritius — we’re super excited that you’re interested in joining our team!

At Allianz, nou krwar dan “people first” 💪 — real connections, real teamwork, and delivering service that makes a difference. As part of our crew, you’ll be the voice that brings care and trust to every customer interaction.

Our recruitment team will check out your application, and if your profile clicks with what we’re looking for, we’ll reach out for the next steps.

Mersi boukou for taking this step with us — we can’t wait to see what you bring to the table! ✨

Warm vibes,
The Allianz Services Talent AttractionTeam

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Missions
•    Gérer l’ensemble des tâches administratives liées à la vie ducontrat client
•    Faire de l’émission et de la réception d’appels
•    Gérer les appels conflictuels tout en gardant une bonne image d’Allianz
•    Respecter le secret professionnel
•    Contrôler, vérifier et analyser les demandes du client
•    Faire des suivis de dossiers
•    Organiser et gérer l’activité via mail et le téléphone
•    Appliquer les techniques et procédures de la relation client à Distance

Profils Recherché:
• Académique: SC minimum

•   Réfléchi(e) organisé(e) et rigoureux(se), vous êtes doté(e) d’un bon rédactionnel et relation (anglais et français) et êtes à l’aise avec les chiffres.

•    Capacité d’écoute et de compréhension, d’analyse, d’esprit d’équipe.

•    Résistance au stress et adaptabilité.

Compétences:
•    Outils bureautiques
•    Linguistique : maitrise de la langue française

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 
 
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. 
 
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. 
 
Join us. Let's care for tomorrow.