Operations Reporting Specialist

Job Overview:

The Data Intelligence Reporting Specialist will be responsible for data mining, design of, creation and timely production of accurate International Health reports. Maintenance and support of these reports within the global reporting team for Health OEs: Allianz Care, Nextcare, Medi-24, Mawista and Australia Students as well as across all departments within Operations is also required.

What you do:

Responsibilities will include, but are not limited to, the following:

• Creation and maintenance of reports and data in line with documented Key Performance Indicators (KPIs).
• Ability to design, create, maintain, enhance, and analyze dashboard reports and KPIs across a number of data intelligence tools.
• Understand the data relationships that exist between the business processes and systems. In turn apply this knowledge when interpreting the information requirements from the business.
• Ability to identify changing trends and anomalies in data and investigate/ explain same.
• Ability to translate data, analysis, and commentary into a clear and concise story to support management in strategic decisions.
• Creation, test, and delivery of existing and ad-hoc reporting from current systems
• Maintenance of reporting from legacy systems including highly complex reports e.g. Claims trend & Leakage reports to agreed deadlines.
• Ability to gather, interpret, identify gaps, and translate business reporting requirements into global reporting solutions.
• Creation of ad-hoc data extracts via SQL.
• Understanding database concepts and terminology, database design principles and elements to deliver reporting.
• Expert knowledge of the functionality available within PowerBI, Oracle Database, Alteryx, Celonis and Excel.
• Creation and maintenance of robust testing, analysis, and aggregation of formatted data to ensure data trustworthiness.
• Enhance Data Quality and Integrity within Allianz Partners systems.
• Proactively manage and own daily, weekly, and monthly workflow to ensure key performance indicators and service standards are met.
• Continue to develop technical and systems knowledge, business and insurance understanding and support other team members.
• Act as the Operations reference point for all Business Information Management related questions.
• Ensure all Operations data performance is aligned with key stakeholder data e.g. regional office alignment.

What you bring:

To be successful in this position you will need to have the following skills/ experience:

• Minimum of 5 years’ experience with extensive knowledge of Management Information Systems (preferably within the insurance/financial services industry).
• Exceptional analytical skills (capable of understanding complex data structures, organize and structure data extract and transformation processes).
• Excellent presentation skills, Customer focused, confident, personable character.
• Personal Effectiveness – highly motivated, proactive, self-starter, responsible and highly committed, high attention to detail and accuracy.
• Experience in working to and meeting deadlines.
• Role model who inspires and motivates others to perform, effective team player.
• Proven Management Information reporting experience and Business Analyst skills including: Requirement’s analysis / ability to interpret users’ needs.
• Source data analysis and consolidation.
• Report building and writing.
• Financial & KPI reporting
• Data modeling as an integrated model in a common landscape
• Data Quality and Integrity
• Problem solving & effective solution delivery.
• Demonstrable expert knowledge of the following tools: PowerBI, SQL, PLSQL, MS Excel.

At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions. All while ensuring human oversight for claims to maintain service integrity. By embracing AI and Emerging Technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to Ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.

87726 | Operations | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust. 

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. 

Great to have you on board. Let's care for tomorrow. 

Note: Having different strengths, experiences, perspectives and approaches is an integral part of Allianz‘ company culture. One means to achieve this is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.