Global Head of Cyber Claims

The Role:

The Allianz Group is a global financial services provider with services predominantly in the insurance and asset management business. Allianz SE, the parent company, is headquartered in Munich, Germany. Allianz has established a specialist subsidiary company for Reinsurance business in Dublin, Allianz SE Dublin Reinsurance Branch (‘the Company'). The Company's premises are at Allianz House, Elmpark, Merrion Road, Dublin 4. 

Reinsurance is positioned at the core of the Allianz Group. At Allianz Reinsurance, we provide customized reinsurance solutions by combining technical expertise with deep local market knowledge. Building on our core strengths, we continuously expand our offerings, including advancements in portfolio analytics, catastrophe risk visualization and assessment, and run-off management. These activities play a vital role in stabilizing and diversifying the Allianz Group, supporting our purpose to secure our customers’ future—today and tomorrow. 
 
With more than 40 years of experience and offices across Europe, Asia Pacific, and North America, we collaborate closely with our partners to understand risk and deliver lasting value. As a global organization, we unite international experts in underwriting and risk management, combining global reach with local insight and multi-segment expertise. 
 
We are committed to fostering an inclusive culture rooted in collaboration, trust, and integrity—an environment where everyone can thrive. Our flexible work arrangements, ongoing learning opportunities, and supportive leadership empower our employees to grow and help shape the future of reinsurance. 
 
The role´s purpose is to operate as the Global Head of Cyber Claims supporting all Operating Entities and the Group´s exclusive Cyber LoB MGA partner (Coalition) in the management of complex cyber losses. The role reports directly to the Global Head of Claims Allianz SE Reinsurance. 

Key Responsibilities 

• Technical & Operational Management of all Cyber claims, providing leadership and strategic direction to ensure effective claims management and alignment with the overall Cyber strategy. 

• Steer and continue to build an internal and external network of experts and adjusters to support reported losses effectively, ensuring the right capabilities and expertise are available to meet current and emerging Cyber claims needs. 

• Actively manage and communicate Cyber claims topics, education and best practice within the Group, especially with other Operating Entities, providing thought leadership and supporting capability development across the organisation. 

• Monitor, report and escalate developments of all claims topics within the portfolio under management, plus qualitative topics incl. legal & regulatory trends, and translate these developments into strategic recommendations and priorities for Cyber claims management. 

• Build a close working relationship with all Operating Entities, Global P&C and Coalition at both Group and local entity level, providing leadership and strategic alignment across relevant stakeholders. 

• Coordinate approach on claims strategy and settlement with relevant stakeholders e.g. Cyber CoC and (relevant) Operating Entity, and lead the development and implementation of the overall Cyber claims strategy. 

• Manage / aggregate industry topics for intelligent analysis and use with portfolio steering alongside Cyber CoC, leveraging data, AI and advanced analytics to enhance insights, decision-making and portfolio steering. 

• Support / educate broader AZRE claims function in specific LoB claims management expertise, while developing people and capabilities through knowledge sharing, coaching and targeted development. 

• Actively support post placement / recovery activities for Group Cyber RI assets placed by AZRE. 

• Represent Allianz Group in Cyber appropriate industry forums, conferences etc., strengthening external thought leadership and bringing relevant market insights back into the Cyber strategy. 

• Develop the Cyber Claims community, managing performance and capacity, identifying talent and fostering a culture of accountability, collaboration, innovation, and continuous learning. 

• Drive the responsible adoption of AI and emerging technologies within Cyber Claims, identifying opportunities to improve claims handling, analysis, efficiency and decision-making while ensuring appropriate governance and human oversight. 

What We're Looking For 

Required Qualifications & Experience 

• Law Degree or similar, Cyber security or technology-related certifications are a strong plus (e.g., CISM, CISSP, or similar), Fellow / Ordinary Member of (Re)Insurance professional and / or market organisation(s) desirable. 

• Minimum 5 to 7 years of experience in insurance or reinsurance claims handling incl. portfolio level analytics output, with a strong focus on cyber liability / technology E&O / professional liability lines and familiarity with global insurance programmes, including experience in a senior, leadership or strategic claims role. 

• Demonstrable experience overseeing delegated authority / MGA relationships incl. review planning and execution. 

• Strong understanding of coverage and liability theories impacting cyber risk exposures, including ransomware, data breaches, business interruption, privacy liability, and technology errors & omissions. 

• Understanding of regulatory frameworks relevant to cyber insurance (e.g., GDPR, NIS2, state privacy laws). 

• Excellent written and verbal communication skills in English (additional languages are a plus), with the ability to influence and communicate effectively with senior management and diverse stakeholders. 

• Strong analytical and decision-making capabilities and ability to credibly manage multiple stakeholders across different time zones and cultures, with the ability to translate complex claims, market and portfolio insights into strategic recommendations and actions. 

• Collaborative mindset with the ability to balance commercial and technical considerations and provide strategic direction across functions and entities. 

• Demonstrated leadership and people management capabilities, including setting direction and priorities, developing and coaching team members, managing performance and building a collaborative, high-performing team environment. 

• Strong strategic mindset with the ability to anticipate emerging Cyber claims trends and translate them into claims, portfolio and capability priorities. 

• Good understanding of AI, data analytics and emerging technologies, with the ability to identify and promote responsible AI-enabled opportunities within claims management, analytics and decision-making.