Internal Motor Assessor
Dublin, IE, D04Y6Y6
About Allianz
We are proud to be one of the world’s most trusted insurance companies, serving over 900,000 customers across Ireland, for over 100 years. Our success is driven by the incredible people we employ, with over 800 people in Allianz Ireland, we are committed to supporting our employees' individual needs and aspirations.
This role is officially based in Elm Park, Dublin 4, but we embrace a hybrid working model that offers you the flexibility and support you need to excel in your role.
We are incredibly proud to be recognised as a Great Place to Work having won the Super Large Category in 2025, as well as being one of Ireland’s Best Workplaces for Women and Best Workplaces for Health & Wellbeing. If you're ready to take the next step in your career, apply now and become part of the team!
The Opportunity
We are recruiting for an Internal Motor Assessor to join our Claims Team. As the Internal Motor Assessor, you will support the Claims department with ensuring that vehicles are assessed accurately. You will have responsibility for assessing vehicles and determining vehicles which need to be physically inspected.
Reporting to the Claims Support Manager, you will support the wider Claims Function in providing the highest level of service, providing trusted/expert advice, and support to our customers’ when they need us most; from first notification through to Claims settlement. You will have the opportunity to work closely with all areas of Claims, External Assessors & Analytics.
Key Responsibilities:
- Conduct high quality desktop vehicle assessments
- Identify vehicles which may need to be physically inspected, ensuring repair costs and supplementary charges are highlighted
- Engage with garages to progress claims in a cost effective manner
- Provide training for colleagues and participate in audits, where necessary
- Represent the Allianz Ireland Claims department at relevant claims forums and ensure the teams approach is aligned to best practice initiatives from both Allianz group and the industry.
- Identify and analyse emerging patterns and trends, working with colleagues in claims management to implement effective solutions.
- Collaborate with external providers and group to continually ensure best practices are being utilised.
- Consolidate data and trends which may be utilised in company/Group/industry forums.
- Attend Court on behalf of Allianz Ireland, when required
Key Requirements / Skills & Experience
Essential:
- Motor Engineering qualification
- A minimum of 5 years claims handling experience/motor assessment experience.
- Experience in engaging with a wide range of various stakeholders internally/externally.
- Competent in Excel and PowerPoint presentations.
- Ability to deliver training to a high standard.
Desirable:
- At Allianz Ireland, we are committed to staying at the forefront of technological advancements. While this role does not require specific expertise in Data Analytics or AI technologies, having an understanding of their principles and practical uses can be advantageous.
Our Benefits:
We offer a competitive remuneration package, generous pension scheme contributions, health insurance, working from home allowance, numerous wellbeing and family benefits, an onsite gym, and a well-connected, accessible location with onsite staff parking and free lunches.
#LI-Hybrid This is a hybrid remote/in-office role
Allianz plc. is regulated by the Central Bank of Ireland.
91197 | Customer Services & Claims | Professional | Non-Executive | Allianz Ireland | Full-Time | Permanent
We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.
We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.
Great to have you on board. Let's care for tomorrow.
