Receptionist - 6 Month Contract

About Allianz 

We are proud to be one of the world’s most trusted insurance companies, serving over 800,000 customers across Ireland, for over 100 years. Our success is primarily down to the incredible people we employ. With over 700 people in Allianz Ireland, we truly care for our employees and their individual needs and aspirations. 

While this role is officially based in Elm Park, Dublin 4, the team work within a hybrid working model, offering you the flexibility and support needed to excel in your role.

We are incredibly proud to be recognised as a Great Place to Work having won the Super Large Category in 2025, as well as being one of Ireland’s Best Workplaces for Women and Best Workplaces for Health & Wellbeing. 

If you're ready to take the next step in your career, apply now and become part of the team!

The Opportunity

The purpose of the role is to provide excellent customer service for all callers to Allianz Insurance.  The role will act as first point of contact to the organisation for all our Corporate and Customer visitors.

The successful candidate will be professional, enthusiastic, courteous and welcoming in their interactions with all visitors, customers and internal colleagues. 

A commitment to service delivery, outstanding customer service and the ability to work collaboratively within a team are key to succeed within this role. 

This is a 6 month fixed term contract position based in our Dublin office in Allianz House, Elm Park, Merrion Road, Dublin 4. 

Key Responsibilities: 

• Receive, welcome, and refer visitors to the relevant individual or department and work as a member of the Team to deliver agreed levels of service
• Managing a busy switchboard with high volume of phone calls
• Accept delivery of small parcels and advise addressee
• Maintain the reception area in a tidy condition
• Connect callers who may be uncertain of their required contact to the most appropriate department/contact; direct call to right destination 1st time
• Take and pass on messages - Determine when something is urgent and expedite a response
• Administer routine parking and taxi arrangements, and issue & collect security badges for visitors 
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Key Requirements / Skills & Experience 

Essential: 

• 1 years’ experience in a customer facing role
• Strong telephone manner
• Excellent interpersonal and communication skills
• Strong team player with the ability to build strong relationships within the team

Desirable: 

• Commitment to continuous improvement of quality and efficiency
• Effective time management and organisational skills
• Ability to work under pressure and on own initiative
• Ability to build professional relationships across other business areas
• Strong Microsoft Office skills

Our Benefits: 

We offer a competitive remuneration package, generous pension scheme contributions, health insurance, a working from home allowance, numerous wellbeing and family benefits, an onsite gym, and a well-connected, accessible location with onsite staff parking and free lunches. 

Allianz plc. is regulated by the Central Bank of Ireland. 

85747 | Operations | Professional | Non-Executive | Allianz Ireland | Full-Time | Temporary

We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.  

We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations. 

Great to have you on board. Let's care for tomorrow.