Vendor Manager

About Allianz

We are proud to be one of the world’s most trusted insurance companies, with a workforce as diverse as the world itself. As the trusted insurance partner to over 700,000 customers across Ireland, we have built a brand based on trust, integrity and outstanding customer service for over 100 years and our success is primarily down to the incredible people we employ.

We strive to deliver fantastic customer experiences through innovative thinking, state of the art technology, excellent training, outstanding customer service, dedication and team work. As an employer, we truly care for our employees and their individual needs and aspirations. With this in mind we have tailored our work approach to ensure you the flexibility and support needed to excel in your role. While the role is officially based in Elm Park, Dublin 4, the team work within a hybrid working model

We are incredibly proud to be recognised as a Great Place to Work having won the Super Large Category during the 2025 Awards, as well as being one of Ireland’s Best Workplaces for Women and Best Workplaces for Health & Wellbeing in 2025! If you're ready to take the next step in your career, apply now and become part of the team

The Opportunity

Join Allianz Ireland as a Vendor Manager and manage and optimize our strategic outsourcing relationship with Allianz Services Private Limited (ASPL), part of the global Allianz Group and  who operate from a variety of global locations, including India.   

Allianz Services delivers a broad spectrum of best in class services to Allianz Ireland and the Allianz Group, including customer service, back office support, and specialized functions such as Finance and Portfolio Underwriting. This newly created role offers you the chance to drive success and shape the future of this vital partnership, ensuring the delivery of exceptional services. This relationship also provides a unique opportunity to the role holder to foster innovation at Allianz Ireland by leveraging the expertise and technological advancements shared by Allianz Services. Through collaboration and the exchange of best practices with other entities within the Allianz Group, we can enhance our services and drive forward-thinking solutions..

While the main focus of this role is the Allianz Services relationship, you may also be involved in vendor management activities for other high-priority vendors across Allianz Ireland. This provides an excellent opportunity to apply your experience and skills more broadly as a valued member of our vendor management team. 

Key Responsibilities:

• Build and maintain a strong, collaborative relationship with Allianz Services to ensure the consistent delivery of high-quality services & innovation opportunities. Nurture the relationship and ensure vendor activities deliver Allianz Ireland’s strategic goals and operational requirements.
• Lead negotiation of contracts and pricing agreements on behalf of senior Allianz Ireland stakeholders, ensuring value for Allianz Ireland while advancing strategic objectives.   This will require close collaboration with Finance, People and Organisation and the ASPL Allianz Ireland executive management business owner.
• Establish robust oversight mechanisms to ensure all vendor operations comply with Allianz Ireland's internal policies, procedures, and regulatory framework, with a strong emphasis on the vendor providing assurance of adherence to these standards.
• Coordinate the oversight of the performance of Allianz Services by conducting thorough evaluations to ensure all contractual obligations are met. Collaborate with internal stakeholders to maintain or exceed service levels, and lead improvement initiatives to enhance standards continuously.
• Steer change processes in collaboration with the process owners and take ownership over order agreements, ensuring best in class service as well as compliance that enhances and elevates the partnership.
• Monitor costs and ensure financial efficiency by maintaining operations within budgetary constraints while driving value throughout the relationship.
• Lead, shape, and support impactful monthly senior stakeholder steering committee meetings to foster collaboration and strategic alignment. Engage with senior leadership to ensure the achievement of desired outcomes.
• Proactively identify potential risks associated with the Allianz Services relationship and coordinate with internal stakeholders to implement effective mitigation strategies to safeguard business interests. 
• Facilitate Allianz Ireland engagement with relevant Allianz Group best-practice sharing communities

Skills & Experience:

Essential:

• Minimum 2 years’ experience working in the Insurance or Financial Services industry, or in a regulatory environment.
• Bachelors degree in a relevant field, or other relevant qualification
• Previous people or performance management experience
• A strong sense of ownership, learning agility, and a proactive approach

Desirable:

• Demonstrated experience working with  service providers, in a vendor management context
• An understanding of the regulatory landscape, governance frameworks and associated risk management within the financial services industry.
• Experience collaborating with teams across various countries, demonstrating adaptability, and experience fostering strong cross-cultural relationships.
• Ability to engage with senior stakeholders by delivering updates and preparing presentations when required.
• Strong negotiation and contract management skills, coupled with the ability to analyze data and make informed decisions based on insights.
• Ability to travel to ASPL sites in the future, if required

Allianz plc. is regulated by the Central Bank of Ireland

79797 | Procurement | Professional | Non-Executive | Allianz Ireland | Full-Time | Permanent

We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.

We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations

Great to have you on board. Let's care for tomorrow.