Expert Facilities Logistics

Job Level: Entry Level

Location:

MU

Area of Expertise: Operations

Unit: Allianz Services

Employing Entity: Allianz Services Mauritius

Job Type: Full-Time

Remote Job: Hybrid working

Employment Type: Permanent

ID: 98077

Position Cluster: Non-Executive

Job Role

We are looking for a highly organized and multitasking Facilities & Logistics Officer to manage daily employee transport operations while overseeing facilities, assets, and office logistics. The role includes coordinating and optimizing transport schedules, handling ad‑hoc transport requests, managing office consumables and equipment, access control, maintenance, and space management. The successful candidate will ensure smooth day‑to‑day operations, timely issue resolution, cost optimization, and compliance with safety standards, while coordinating effectively with employees, vendors, and contractors. Strong organizational, problem‑solving, and coordination skills, along with proficiency in MS Office tools, are essential for success in this role.

Responsibilities:

Gather, compile, and share daily inbound and outbound transport plans with service providers.
Optimize transport efficiency while reducing costs.
Manage daily ad hoc transport requests promptly.
Manage transport requests for visitors and VIPs.
Manage and improve employee transport complaint platform.
Attend to all transport-related complaints and ensure timely resolution.
Deliver training on transport applications to employees.
Conduct awareness sessions and floor walks on transport rules and best practices.
Implement strategies to improve overall transport efficiency.
Assist & support the Facilities department
Manage office stock for consumables, non-IT equipment, mobiles phones, sim cards, dongles and stationeries while keeping updated accurate records
Manage equipment reception and ensure timely distribution to relevant departments as well as coordinate equipment pickups and deliveries, including outdoor logistics.
Manage, authorize, and keep updated accurate records of key issuance
Develop and implement cost efficiency strategies for inventory management to minimize waste and reduce procurement costs
Identify and address facility issues and ensure timely resolution while keeping updated accurate records
Coordinate, schedule, and oversee on-site servicing, maintenance, and repairs of office equipment & infrastructure, including company vehicles while keeping updated accurate records
Ensure all building systems (HVAC, lighting, plumbing, etc.) are functioning properly
Identify and implement cost-saving measures in maintenance and facility management to enhance operational efficiency while maintaining high service standards.
Optimize security-related expenses by ensuring minimizing key & access cards replacements.
Efficiently manage the employee facilities complaints platform, attending to complaint tickets and ensuring timely resolution
Manage meeting room booking systems and ensure availability.
Support event organizers by handling facilities-related requirements during events.
Develop and implement service optimization strategies to enhance employee and client experience while controlling costs.
Plan and oversee office space allocation, including coordinating office moves and reconfigurations.
Implement cost-efficient space utilization strategies to maximize office functionality and reduce unnecessary expenditures
Be on-call after office hours and on weekends for urgent transport matters.
Book flight tickets and hotels reservation for employees on business trips, ensuring cost effectiveness while maintain employee well being
Work few hours during alternate weekends & Mauritian public holidays as required.

Requirement & Skills

Proven work experience of at least 2 years as a Transport Officer or similar role
Experience in transport coordination and planning.
Proficiency in MS Office tools (Excel, Word, PowerPoint, and Outlook) for planning and reporting.
Strong problem-solving and decision-making skills.
Excellent communication and interpersonal skills.
Ability to work under pressure and handle emergency transport requests.
Strong organizational and time-management abilities.
Ability to work on alternate weekends & Mauritian public holidays
Ability to respond to after office hours transport calls
HSC holder; additional certification in Office
Proven work experience of at least 2 years as a Facility & Assets Officer or similar role
Strong organizational and inventory management skills
Excellent problem-solving abilities and attention to detail
Knowledge of facilities maintenance, vendor coordination, and safety regulations
Ability to handle multiple tasks and prioritize urgent issues
Good communication and interpersonal skills.
Proficiency in Microsoft Office (Excel, Word)
Ability to develop and implement cost-efficiency strategies across facilities operations.

AI-related skills

(Generative) Artificial Intelligence or GenAI or AI
Data Analysis
(Microsoft) Copilot
ChatGPT

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Join us. Let's care for tomorrow.