Expert in the Payments department

What you do

• Process ordered, received, and returned local and foreign currency transfers for the Bank and its clients.
• Handle complaints related to ordered, received, and returned local and foreign currency transfers via SWIFT.
• Address complaints concerning ordered, received, and returned local currency transfers with unclear recipients, incorrect, or duplicate payments.
• Perform corrective operations in local and foreign currency on client accounts based on requests received through the Help Desk application.
• Prepare documents for the return of incorrect local currency transfers initiated due to employee errors.
• Compile registers and reports related to local and foreign currency transfers according to bank regulations or as required by regulatory authorities and the Bulgarian National Bank (BNB).
• Execute additional tasks assigned by the Head of the Payments and Back Office Department related to departmental activities.
• Participate in the development and testing of new functionalities and projects aimed at optimizing and automating department operations.  

What you bring

• Higher education in economics with a Bachelor's or Master's degree in finance and accounting.
• Professional experience in the same or similar position is desirable.
• Knowledge of regulations governing payments in local and foreign currency.
• Excellent analytical and communication skills.
• Proficiency in English.
• Strong computer skills, particularly in MS Office.  
• Understanding of AI technologies such as ChatGPT.
• Ability to make effective decisions and work well in a team environment.

What we offer

• Offer a hybrid work model balancing in-person collaboration and remote work.
• Provide a comprehensive compensation and benefits package, including bonuses, pension, health insurance, employee shares, and discounts.
• Support lifelong learning through career development, digital learning programs, and international mobility, fostering innovation and empowerment.
• Present excellent career opportunities in insurance, asset management, and banking, with active communication across Allianz Group and key functions.  

85598 | Operations | Professional | Non-Executive | Allianz Bulgaria | Full-Time | Permanent

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust. 

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. 

Join us. Let's care for tomorrow.