Global Implementation Manager
HK
Key Responsibilities:
- Manage and execute Program Implementation and Policy Issuance
- Program implementation
- Manage timetable for preparing system set-up for forthcoming renewal programs
- Ensure system maintained with latest Program information and data; resolve data quality issues
- Advise Sales & ACMA on the best way to set-up programs from system & MA perspective
- Produce updated Master Agreement as required - Clause management
- Attach correct clauses to MA and ensure all are uploaded to the system
- Monitor translations of clauses in local language when required - Policy Issue
- liaise and coordinate workflow with other teams to secure timely execution; resolve policy set up issues
- issue local Policy documentation (Special Terms & clauses) from system, liaising with Program Manager if/where changes required and ensure complete accuracy
- liaise with ACMA to ensure client signature process where required
- ensure local considerations (foreign language; mandatory clauses; fronter) fully reflected in local documentation - Mid-Term Amendment
- Manage and execute Mid-Term Amendments as directed by Program Manager - either program level or managing insurer level - ensuring quality and accuracy of Pluriform
- Generate new Master Agreement / Policy docs according to KPI quality standards - Liaison and co-ordination
- Co-ordinate workflow to secure timely execution, liaising with other EHWA functions (eg ACMA, Regional PA etc); act as relay with Business Support
- Interact & co-ordinate with other teams beyond geographical and functional borders to provide seamless worldwide contract servicing to the Policyholder (Core and/or other teams throughout the MNC such as e.g. Commercial, Credit, local claims teams, local finance)
Key Requirements:
- Good knowledge of MNC Program and policy structure
- Proactive / strong organisational and time management skills
- Advanced knowledge of MNC IT systems (PraxisPF) and Program Implementation / Policy Issue / MTA processes on a Program and local country level
- Advanced knowledge of standard clause library and clause application
- Advanced knowledge of written and spoken English
- Ownership ensuring issues and tasks (inside/outside direct responsibility) are addressed and resolved
- Ability to communicate via all mediums (eg. email, phone) and at all levels of an organisation within a multicultural setting
Allianz Trade embraces innovative technologies. We utilize Artificial Intelligence powered tools and encourage candidates with a basic understanding of commonly used platforms, as well as an awareness of best practices and the potential risks associated with AI in the workplace to apply.
#HongKong
#APAC
#LI-JL1
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
Join us. Let's care for tomorrow.
Headquartered in Paris, Allianz Trade is the global leader in trade credit insurance and a recognized specialist in the areas of surety, collections, structured trade credit and political risk, present in over 40 countries with 5,800 employees. In 2024, our revenues reached 3.8 billion euros, and we guaranteed 1,400 billion euros of trade transactions worldwide. With sustainability, collaboration, and inclusion at the heart of our values, our workplace culture has earned global recognition — demonstrated by our certification as a Great Place to Work and a Gold Medal from EcoVadis in 2025.
Disclaimer: Allianz Trade is the trademark used to designate a range of services provided by Euler Hermes.
