Claims Data Quality Lead
Guildford, ENG, GB, GU2 8XG Milton Keynes, ENG, GB, MK9 2LA Bournemouth, ENG, GB, BH1 2NF Birmingham, GB, B37 7ET
Role Description
As part of our UK strategy and purpose, we are recruiting a Claims Data Quality Lead to join the Claims Insight & Performance team. This is an opportunity to lead how data quality is improved, owned and sustained across Claims—ensuring it directly supports performance, customer outcomes and risk management.
This is a pivotal role at the heart of Allianz UK Claims — leading how we improve, govern and embed data quality across the function.
You will own the coordination of the end-to-end data quality improvement agenda, ensuring the data underpinning our operations, reporting and decision-making is trusted, well-controlled and fit for purpose.
Sitting within Claims Insight & Performance and reporting to the Head of Data Improvement and Culture, you will work across the Claims data ecosystem — partnering closely with Operational Data Improvement Managers (ODIMs), Data Stewards and the Central Data Office — to turn data quality from a reactive activity into a sustained operational capability.
This is a high-impact opportunity to shape how data quality is managed at scale and to deliver measurable improvements in performance, customer outcomes and risk management.
Location: This role is based in one of our offices in Bournemouth, Birmingham, Guilford or Milton Keynes. Please note that this is a hybrid working role with the expectation to attend the office a minimum of 2 days per week.
Salary Information
Pay: Circa £55.000 per year.
Pay is based on relevant experience, skills for the role, and location. Salary is only one part of our total reward package.
About You
Own Data Quality Improvement Across Claims
- Drive and coordinate the Claims data quality improvement agenda aligned to business priorities
- Identify and prioritise the data issues that most impact performance, customer outcomes and risk
- Translate data quality gaps into clear, actionable improvement plans
Embed a Sustainable Operating Model
- Drive clarity and support the embedding of data ownership, stewardship and accountability across Claims
- Work with the Operational Data Improvement Managers to embed consistent data quality management within operational teams
- Enable Data Stewards to effectively own and manage data within their domains
Strengthen Governance and Control
- Apply Central Data Office frameworks within the Claims environment
- Ensure clear controls, transparency and audit readiness across key data domains
- Embed proportionate governance that supports delivery, not just compliance
Turn Data Quality into Business Value
- Link data quality improvements directly to operational outcomes
- Track, evidence and communicate the impact of data quality on performance and decision-making
- Ensure data quality enables effective use of reporting, analytics and AI
Build Capability and Culture
- Increase understanding and confidence in data quality across Claims
- Promote consistent, responsible data practices in day-to-day operations
- Support the shift to proactive, owned and sustainable data management
Essential Skills
- Experience driving data quality or data governance improvement in a complex operational environment
- Strong understanding of data ownership, stewardship and control frameworks
- Proven ability to operate through others (e.g. embedded roles, federated models) rather than direct control
- Ability to prioritise competing data quality issues based on business impact
- Experience influencing and working with senior stakeholders across business and central functions
- Confident communicating complex data concepts in a clear, practical way
Desirable Skills
- Strong knowledge of Claims and the wider UK insurance environment (preferred)
- Responsible Artificial Intelligence usage
What We Will Offer You
Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from- so you can pick a package that’s perfect for you. We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. That’s on top of enjoying all the benefits you’d expect from the world’s number one insurance brand, including:
•Flexible buy/sell holiday options
•Hybrid working
•Annual performance related bonus
•Contributory pension scheme
•Development days
•A discount up to 50% on a range of insurance products including car, home and pet
•Retail discounts
•Volunteering days
Our Ways of Working
Do you need flexibility with the hours you work? Let us know as part of your application and if it’s right for our customers, our business and for you, then we’ll do everything we can to make it happen. Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us.
Integrity, Fairness, Inclusion & Trust
At Allianz, we believe in fostering an inclusive workforce and are proud to be an equal opportunity employer. Our commitment to equal opportunities, gender equity, and balanced gender representation, is demonstrated by our numerous accreditations: EDGE certified for gender inclusion, Women in Finance Charter members, Disability Confident employer, Stonewall Diversity Champion, Business in the Community’s Race at Work Charter signatories, and Armed Forces Covenant gold standard employer.
We embrace neurodiversity and welcome applications from neurodivergent and disabled candidates, offering tailored adjustments to ensure your success.
We encourage our employees to advocate for their needs, whether it’s assistive technology, ergonomic equipment, mentoring, coaching, or flexible work arrangements.
Accessible Application for All
As part of the Disability Confident Scheme, we support candidates with disabilities or long-term health conditions through the Offer an Interview Scheme, for those meeting the essential skills for the role.
Contact our Resourcing team to opt into this scheme or for assistance with your application, including larger text, hard copies, or spoken applications.
For any inquiries or to submit your application, please contact: Aoife Magee
Closing date: 07/07/2026
We reserve the right to close the advert early if we reach enough applications.
Join us - Let’s Care for Tomorrow.
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