Operational Resilience Lead
Guildford, ENG, GB, GU2 8XG
Job Purpose
As our Operational Resilience Lead, you will design, set and assure adherence to our standards, controls, functional rules and regulatory requirements for Operational Resilience activity. You will drive cross-functional teams to ensure activities are conducted smoothly, effectively and allow us to demonstrate compliance with Group and regulatory requirements relating to Operational Resilience. You will ensure our requirements for Operational Resilience are defined and conducted correctly, assessed for quality and appropriately stored for audit and compliance purposes. You will work with leaders across the business, ensuring continuous improvement activities are concluded to further develop the operational resilience framework and operating model – within this team and across AZH.
Sitting within a team that values autonomy, organisational visibility, collaboration and ongoing personal development, you will play a pivotal role in delivery of our future state Operational Resilience ambition.
The role supports robust governance, assurance, and a strong culture of risk awareness across the Operations and IT (OpsIT) environment.
Salary Information
Pay: Circa £55,000 - 62,000 per year.
Pay is based on relevant experience, skills for the role, and location. Salary is only one part of our total reward package.
Key Responsibilities
- Ownership of UK Operational Resilience standard aligned to regulatory requirements ; maintaining on behalf of Chief Operating Officer in line with UK Regulatory requirements, applicable Group Standards, and best practice
- To support and enhance the Operational Resilience function, advising on regulatory requirements and best practice, providing quality assurance and governance to ensure and report on compliance
- Responsible for providing ongoing Operational Resilience operational support, guidance, and operational subject matter expertise to stakeholders, supporting implementation of key initiatives
- Collaborate with relevant teams such as Business Continuity, IT Service Continuity Management, Compliance and Risk to integrate Operational Resilience considerations into the overall operational model.
- Enhance the resilience culture across Allianz UK through initiatives to promote operational resilience and training sessions.
- Ensure and lead the periodic processes for review and development of Important Business Services, Impact Tolerances, Mapping, controls and metrics, vulnerabilities, and the self-assessment. This also includes the Non-Financial Risk Management activity.
- Ensure and lead the periodic processes for review and development of Important Business Services, Impact Tolerances, Mapping, controls and metrics, vulnerabilities, and the self-assessment. This also includes the Non-Financial Risk Management activity.
- Leading on audit and compliance actions for Operational Resilience function.
Experience
- Demonstrable experience of implementing improvements to raise maturity in an organisation’s operational resilience.
- Considerable knowledge and experience in operational resilience management processes and best practice
- Influencing across all levels
- Demonstrable experience of governing and ensuring compliance to regulatory and other requirements
- Working with financial services regulators and/or other relevant external stakeholders
- Experience of working in a global organisation, balancing global and local requirements
- Well versed in establishing internal and external relationships, ideally in a federated organization.
- Responsible Artificial Intelligence use.
Skills
- Ability to meet regulatory requirements for Operational Resilience
- Familiarity with other relevant laws, regulations and industry standards
- Excellent stakeholder management and influencing skills
- Excellent communication and interpersonal skills
- Ability to work collaboratively across various department and levels of the organisation
- Strong analytical and problem-solving skills
What We Will Offer You
Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from- so you can pick a package that’s perfect for you. We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. That’s on top of enjoying all the benefits you’d expect from the world’s number one insurance brand, including:
- Flexible buy/sell holiday options
- Hybrid working
- Annual performance related bonus
- Contributory pension scheme
- Development days
- A discount up to 50% on a range of insurance products including car, home and pet
- Retail discounts
- Volunteering days
Our Ways of Working
Do you need flexibility with the hours you work? Let us know as part of your application and if it’s right for our customers, our business and for you, then we’ll do everything we can to make it happen. Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us.
Integrity, Fairness, Inclusion & Trust
At Allianz, we believe in fostering an inclusive workforce and are proud to be an equal opportunity employer. Our commitment to equal opportunities, gender equity, and balanced gender representation, is demonstrated by our numerous accreditations: EDGE certified for gender inclusion, Women in Finance Charter members, Disability Confident employer, Stonewall Diversity Champion, Business in the Community’s Race at Work Charter signatories, and Armed Forces Covenant gold standard employer.
We embrace neurodiversity and welcome applications from neurodivergent and disabled candidates, offering tailored adjustments to ensure your success.
We encourage our employees to advocate for their needs, whether it’s assistive technology, ergonomic equipment, mentoring, coaching, or flexible work arrangements.
Accessible Application for All
As part of the Disability Confident Scheme, we support candidates with disabilities or long-term health conditions through the Offer an Interview Scheme, for those meeting the essential skills for the role.
Contact our Resourcing team to opt into this scheme or for assistance with your application, including larger text, hard copies, or spoken applications.
We reserve the right to close the advert early if we reach enough applications.
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Join us - Let’s Care for Tomorrow.
95267 | Operations | Professional | Non-Executive | Allianz UK | Full-Time | Permanent
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