Senior Operational Resilience Officer

Role Description

We are looking for a Senior Operational Resilience Officer to join our Operational Resilience Team, leading on resilience by design across business change initiatives. In this role, you will play a key part in ensuring resilience considerations are embedded from the earliest stages of change, helping to protect the organisation's operational resilience while driving innovation and transformation.

Location: This role is be based in our Guildford office, please note that this is a hybrid working role with the expectation that attend the office 2 days a week.

We offer hybrid working options, with flexibility to support your work-life balance and ongoing professional development.

Salary Information

Pay: Circa £60,000 per year.

Pay is based on relevant experience, skills for the role, and location. Salary is only one part of our total reward package.

About You

• You will work closely with Change and Project teams to ensure resilience requirements are embedded across all change initiatives.
• You will assess proposed changes and associated resilience activities to ensure they do not increase the organisation's Operational Resilience risk profile.
• You will ensure resilience controls and recovery plans are developed and tested ahead of final implementation.
• You will support the integration of changes impacting Important Business Suppliers into resilience activities, including impact tolerances, mapping, vulnerabilities, and framework updates.
• You will collaborate with the Head of Third Party Risk Management and cross-functional teams to embed resilience considerations into strategic planning.
• You will identify opportunities to leverage technology and innovative solutions to enhance organisational resilience.
• You will work alongside technology, risk management, and business teams to integrate resilience features into new and existing processes and systems.
• You will facilitate workshops and stakeholder discussions to drive resilience outcomes and support informed decision-making.
• You will contribute to maintaining and enhancing the Operational Resilience framework, tools, data, and governance processes.

Essential Skills

• Experience in operational resilience, change management, risk management, or a related discipline.
• Experience planning and facilitating workshops of small to medium complexity.
• Strong analytical and problem-solving capabilities.
• Experience working with cross-functional teams and multiple stakeholders.
• Ability to assess business change impacts and identify resilience risks and opportunities.
• Excellent organisational skills with the ability to manage competing priorities.
• We support the government scheme "Access to Work". Please feel free to ask us about the access to work scheme.

Desirable Skills

• Effective communication and presentation skills.
• Ability to think strategically and translate ideas into practical, actionable plans.
• Strong stakeholder relationship management capability.
• Experience working within a regulated environment.
• Knowledge of third-party risk management and supplier resilience considerations.
• Experience supporting operational resilience frameworks, mapping, and impact tolerance activities.
• Responsible Artificial Intelligence usage and an awareness of how AI can support risk management, resilience, and operational effectiveness.
• Ability to work collaboratively across a broad range of departments and organisational levels.

What We Will Offer You

Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from- so you can pick a package that’s perfect for you. We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. That’s on top of enjoying all the benefits you’d expect from the world’s number one insurance brand, including:

• Flexible buy/sell holiday options

• Hybrid working

• Annual performance related bonus

• Contributory pension scheme

• Development days

• A discount up to 50% on a range of insurance products including car, home and pet

• Retail discounts

• Volunteering days

Our Ways of Working

Do you need flexibility with the hours you work? Let us know as part of your application and if it’s right for our customers, our business and for you, then we’ll do everything we can to make it happen. Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us.

Integrity, Fairness, Inclusion & Trust

At Allianz, we believe in fostering an inclusive workforce and are proud to be an equal opportunity employer. Our commitment to equal opportunities, gender equity, and balanced gender representation, is demonstrated by our numerous accreditations: EDGE certified for gender inclusion, Women in Finance Charter members, Disability Confident employer, Stonewall Diversity Champion, Business in the Community’s Race at Work Charter signatories, and Armed Forces Covenant gold standard employer.

We embrace neurodiversity and welcome applications from neurodivergent and disabled candidates, offering tailored adjustments to ensure your success.

We encourage our employees to advocate for their needs, whether it’s assistive technology, ergonomic equipment, mentoring, coaching, or flexible work arrangements.

Accessible Application for All

As part of the Disability Confident Scheme, we support candidates with disabilities or long-term health conditions through the Offer an Interview Scheme, for those meeting the essential skills for the role.

Contact our Resourcing team to opt into this scheme or for assistance with your application, including larger text, hard copies, or spoken applications. Hr-recruitment@allianz.co.uk

For any inquiries or to submit your application, please contact: Matthew Irvine

Closing date: 19/8/2026

We reserve the right to close the advert early if we reach enough applications.

Join us – Let’s Care for Tomorrow. #LI-Hybrid

104090 | Operations | Professional | Non-Executive | Allianz UK | Full-Time | Permanent

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