IT Service Management_2583
IN
- University degree in Computer Science, Management Information Systems or related
- Recommended to have 7+ years of relevant experience in IT operations from which around 2 - 3 years’ experience should be as Service Manager
- Experience in ServiceNow preferred, additional experience in Service Now CMDB is desirable
- Technical knowledge of on-premises (data centers, virtualization, hyper-converge, security) and cloud ecosystems
- Exposure to
- Working in multi-national teams and across countries and cultures to achieve solutions
- Setting up OR managing global service delivery in a multinational organization
- Knowledge of escalation procedures, incident management, and other disciplines related to service delivery
- Working with teams with internal/external suppliers in a multi-suppliers setup.
- ITIL Certification (PMP/PRINCE2 preferred)
- A track record of Independent worker but a team-player; self-starter; business-minded; pragmatic; result-oriented with a 'can-do' attitude
- Ability to deliver high-quality results; and takes ownership of initiatives.
- Engaging personality who is able to build and maintain good working relationships and strong professional presence
- Exposure to AI tools is an add-on advantage.
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
Join us. Let's care for tomorrow.
Note: Having different strengths, experiences, perspectives and approaches is an integral part of Allianz‘ company culture. One means to achieve this is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.
