Underwriting Technician - Global Business Operations
Hong Kong Island, HK
Let’s care for tomorrow.
Your ambitions. Your dreams. Your tomorrow
Whether it’s aircraft, international business or offshore wind parks, Allianz Commercial has an extensive range of risks covered when it comes to protecting businesses.
Responsibilities:
- Client Engagement • Interact with insureds and brokers to support underwriting and service delivery • Build and maintain strong relationships with brokers, underwriters, credit control, claims teams, and global operations partners • Act as a primary point of contact to ensure timely and accurate delivery of quotes, policy documentation, and endorsements • Check data quality, coordinate on missing information, and manage Estimated Premium Income (EPI) updates • Assist in preparing quotes, binder sheets, cover notes, and endorsements
- Account Management Support for Underwriting • Review underwriting materials and source documents for completeness (broker presentations, slips, files, account/loss history) • Resolve gaps and discrepancies in collaboration with brokers and underwriters • Provide back-office support for new business and renewals, including quotes and credit checks • Support GBO Account Technicians and ensure timely handover to offshore teams for policy setup
- Policy Administration • Support quotes and policy setup in core systems • Prepare binder sheets and cover notes • Coordinate non-standard wordings and update data accurately
- Finance Support • Act as a referral point for GBO offshore teams, brokers, and underwriters to resolve financial discrepancies • Collaborate with the Finance team to provide necessary support in financial matters
- Workflow and Time Management • Proactively manage and prioritize workload to meet KPIs and service standards • Monitor accounts, follow up on outstanding items, and escalate issues when necessary
- Technical Support • Use technical systems including Opus, Global Genius, Salesforce, and ServiceNow to support underwriting operations • Contribute to continuous process improvement and automation initiatives
Requirements:
- Diploma or Bachelor's degree in Business, Finance, Insurance, or a related field
- 1-3 years of experience in insurance operations, underwriting support, policy administration, or a similar role
- Strong understanding of insurance processes, policy documentation, and underwriting workflows
- Excellent attention to detail and data accuracy
- Strong communication and interpersonal skills to interact with brokers, clients, and internal stakeholders
- Ability to manage multiple tasks, prioritize effectively, and meet deadlines
- Proactive, self-motivated, and able to work independently as well as part of a team
- Good Command in English (written and spoken).
- A basic understanding of artificial intelligence (AI) and its potential applications in business is essential.
92973 | Operations | Professional | Allianz Commercial | Full-Time | Permanent
What’s in it for you?
Let’s care about everything that makes you, you
We are committed to nurturing an inclusive environment where everyone feels they belong. We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working. Please feel free to discuss flexible working arrangements with us.
Let’s care for your financial wellbeing
We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension.
Let’s care for your opportunities to progress
From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.
Let’s care for life’s twists and turns
From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We've got your back.
Let’s care for our society and our planet
With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients.
Care to join us?
Allianz Commercial is the center of expertise of Allianz Group, insuring mid-sized businesses, large enterprises, and special risks. Our customers include top consumer brands, financial institutions, industry leaders, the global aviation and shipping industries, as well as family-owned and medium-enterprises. We also cover unique risks such as offshore wind farms, infrastructure projects and film productions. Our clients trust us to provide a wide range of traditional and alternative risk transfer solutions, outstanding risk consulting and multinational services, and seamless claims handling. Allianz Commercial helps customers to prepare for what's ahead.
Learn more about careers at Allianz Commercial by clicking here.
Learn more about Allianz Commercial by clicking here.
At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
Join us. Let's care for tomorrow.
People with disabilities:
We want to give all our candidates the best opportunity to succeed. If you need any adjustments to be made during the application and selection process, please email agcsglobalcareers@allianz.com
Recruitment Agencies:
Allianz Commercial has an in-house recruitment team, which focuses on sourcing great candidates directly. Allianz Commercial does not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact managers directly. Failure to comply could/may result in the disqualification of the candidates and/or the termination of our contract and/or fees not being paid.
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