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Jira & EazyBI Metrics Specialist in GCC Bucharest

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Job Level:  Professional
Location: 

RO

Area of Expertise:  IT & Tech Engineering
Unit:  Allianz Trade
Employing Entity:  Euler Hermes S.A. Bruxelles Sucursala Bu
Job Type:  Full-Time
Remote Job:  Hybrid working
Employment Type:  Permanent
ID:  100641
Position Cluster:  Non-Executive

What you do

  • Harmonize the usage of the Jira Master Platform (JMP) across all Allianz Trade projects by configuring and administering Jira projects, workflows, permissions, and custom fields in alignment with Allianz Trade’s standards.
  • Design and implement Jira automations to streamline processes and enhance efficiency.
  • Provide 1st line user support for EazyBI and Jira, including ad hoc metric/dashboard creation and troubleshooting, ensuring adherence to Allianz Trade’s guidelines.
  • Manage and optimize EazyBI dashboards, ensuring data accuracy and relevance, while supporting stakeholders with customization needs.
  • Collaborate with and challenge Indian AZ JMP administrators for project setup, maintenance, and issue resolution, ensuring compliance with Allianz Trade’s requirements.
  • Develop, maintain, and improve metrics and custom reports in EazyBI, ensuring that common metrics are maintained and approved under the oversight of the ACE team.
  • Track and report on project progress, agile metrics (velocity, burn-down charts, cycle time), and other KPIs.
  • Document EazyBI dashboard configurations and metrics processes, ensuring all documentation is kept up-to-date and accessible for users.
  • Evaluate and enhance existing metrics and Jira configurations, proposing and implementing improvements to optimize performance and user experience.
  • Create, update and maintain related metric process descriptions and slide decks.
  • Present and train relevant teams on the usage of the metrics and linked processes. If needed, create relevant training material.
  • Proactively communicate changes made to the settings in the Jira Master Platform (JMP) to ensure transparency and alignment across teams.
  • Assess, prepare and move reports from EazyBI to MicroStrategy as relevant.

 

What you bring 

  • In-depth knowledge of Jira administration and configuration, including JQL, workflows, schemes, and permissions.
  • Proven experience with EazyBI: dashboard creation, metric analysis, ad hoc reporting, and 1st line user support.
  • Familiarity with Jira plugins such as Xray, Zephyr, Advanced Roadmaps, and BigPicture.
  • Ability to describe in detail technical/functional requirements to be implemented in the Jira Master Platform (JMP) while effectively collaborating with and challenging Indian Jira administrators for project setup, maintenance, and issue resolution in enterprise Jira environments.
  • Understanding of agile methodologies (Scrum, Kanban) and agile metrics.
  • Ability to provide transparency regarding ongoing and upcoming actions.
  • Excellent communication and collaboration skills, particularly in a multicultural environment.
  • Strong analytical and problem-solving abilities.
  • Ability to work independently and as part of a global team, under the supervision of the ACE team.
  • Proactive, self-driven, and committed to continuous learning and improvement.
  • Strong sense of ownership and accountability for deliverables.
  • Fluency in English (written and spoken) is required.
  • Experience working in an international or matrix organization.
  • Knowledge of Allianz Trade operational rules and handbook.
  • Experience in migrating Jira instances from server to cloud.
  • Jira Administration certification or equivalent experience.
  • EazyBI training or proven hands-on experience.
  • Agile/Scrum certification is a plus.
  • We are seeking innovative thinkers with a strong understanding of artificial intelligence and its applications to join our dynamic team.

 

What We offer

  • Dynamic and multinational working environment.
  • Opportunity to learn and grow- on the job as well as language or professional training.
  • Open company culture, flexible working hours / possibility of working from home.
  • A wide range of employee benefits - meal vouchers, gift vouchers, performance bonus, public transportation allowance, extra personal days, premium health insurance, fruit day, discounts on Allianz products, etc.
  • Full time permanent contract.
  • Modern and accessible offices.

 

#Romania

#NEUR

#Bucharest

#LI-Hybrid

#LI-MI1

 

100641 | IT & Tech Engineering | Professional | Non-Executive | Allianz Trade | Full-Time | Permanent

 

Headquartered in Paris, Allianz Trade is the global leader in trade credit insurance and a recognized specialist in the areas of surety, collections, structured trade credit and political risk, present in over 40 countries with 5,800 employees. In 2024, our revenues reached 3.8 billion euros, and we guaranteed 1,400 billion euros of trade transactions worldwide. With sustainability, collaboration, and inclusion at the heart of our values, our workplace culture has earned global recognition — demonstrated by our certification as a Great Place to Work and a Gold Medal from EcoVadis in 2025.​ Disclaimer: Allianz Trade is the trademark used to designate a range of services provided by Euler Hermes.

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